Category Archives: Professional Development

When is a teacher a salesperson?

self-help graphic
From the Ten Commandments for the ethical salesperson

 

Teaching is selling

I was chatting to a headteacher at an event I had organised recently and I can’t even remember what we were talking about exactly, but he said to me: “So basically you are a saleswoman”. I backtracked and said, “Well, in a way I am, but not that kind of saleswoman, not the slimy car salesman type. I see myself as just spreading the gospel of a good thing”.

Salesperson isn’t usually used as a compliment. I felt slightly shamed by what he had insinuated but our conversation took an unexpected turn for the better. He nudged me jovially, leaned in, and confessed, “before I got myself into all this” he said, gesticulating to the room heaving with long-serving, high achieving headteachers from across the country, “I was what you might call a travelling salesman – and I loved it”.

To pare down the conversation and cut to the point, we found ourselves discussing with great interest and agreement that teaching is basically selling. Here are some thoughts on the basics of really sound sales skills based on my decade as an English teacher and a decade in consultative sales in the education sector, in my roles as Director of Business Development at The Key for School Leaders, as a consultant helping two small education businesses grow and develop, and as Head of Membership at Challenge Partners.

Believe in your product

One of the key ingredients for failure in any profession is being half-hearted or lacking in belief in yourself and in what you are doing. The best teachers are really convinced that what they have to offer is really worth knowing. Those that have great passion and enthusiasm for what they teach, and genuinely want others to share in their joy, are the ones that usually at least get the attention, respect, and often loyal commitment of their students.

Likewise, I only became interested in business development out of necessity. I started at The Key as Research Team Leader, working with a team of researchers tasked with swiftly, accurately and succinctly answering questions from school leaders on anything that concerned their school. The service was a hit, schools were feeding back that this was a game changer, freeing up their time, reducing their anxiety and ensuring that they were doing what they needed to be doing. And then the financial crash happened and the DfE decided they couldn’t roll out nationally as planned. We had two choices: fold or find a way.

My absolute conviction that what we were doing could change the way school leaders worked led me to take on the role of business development and start to spread the gospel. My enthusiasm was boundless. We went from a few hundred schools that received the service for free to 60,000 school leaders with paid membership across the country over the course of the next 5 years.

Know your market and be an expert

Belief isn’t enough of course. You have to know who you are dealing with. You have to be an expert in your subject. You have to keep refreshing your knowledge. And you have to find a way to make sure that you can communicate to your market, based on your intimate knowledge of what their needs are, where their heads are at, and how you can reach them.

I care passionately about education. I steep myself in reading, thinking, listening, connecting, and getting involved in the sector as a school governor, through events and TeachMeets and the like. I can be passionate and well-informed about a number of key issues. I am seen as someone who understands and empathises with the frontline sector folk.

A teacher who is clued up about how their subject connects with their students’ worlds and can articulate that, is onto a winner. And I’m not talking about convincing students that they really will need to use Pythagoras’ Theorum in their daily lives one day, especially if they ever have to move a sofa up a narrow staircase.  Being able to play back your peripheral knowledge to your students and being able to pitch at the right level, is essential for teachers.

In my roles to date, being clear about what schools will prioritise based on ever-changing Ofsted criteria, funding streams, times of year, demographics, local politics, or any number of factors is paramount. Working that into my discussions with my clients can help them trust me and know that I understand where they are coming from.

 Know your client group and listen carefully

Basic knowledge about your students’ lives, the things that might be pulling them this way or that, being savvy about forces such as poverty, pressures on gender expectations and your own unconscious bias can be a massive advantage when thinking about your target audience.

As teachers and as salespeople, we have a natural tendency to want to launch in with our message of enthusiastic good news. Worse still, salespeople and teachers alike often find themselves in the oppressive world of targets, box ticking and trying to get to the end point from the minute they start their day. Lest these things start to dictate unsavoury behaviours, asking questions and listening carefully is time worth taking. Greeting each child as they enter the classroom is a great way to show you are human, but actually listening to them when you ask how they are, is even better. Making connections, following up, replaying and reaching out is hard to find time for, but can actually get you further along towards your end goal than you would imagine.


Know your competitors and treat them with respect

Something I really believe in is knowing your competitors inside out. I also believe that you shouldn’t politely avoid them but should rather make efforts to connect, be in the same space and interact comfortably. Moreover, I believe that you can never get anywhere or earn the respect of others through dissing your opposition or competition.

If you know your competitors, what they do well, where you are similar and where you differ, it is possible to articulate this in a respectful and engaging way.

Kids always try it on and will compare you with other teachers. How many times have you heard them say words to the effect of “Miss never gives us homework like you do! They are much nicer than you”? Or perhaps they complain about another teacher saying you are much nicer because of x, y or z reason. What do you say in response? Can you say something that shows that you actually know what your colleague is trying achieve and what is important to them rather than skirting around the issues or god forbid agreeing that they are a moron compared with you?

Or what about those students that are more interested in other things rather than in what you think is important? How can you be inquisitive, give respect to things that matter to your students rather than defaulting to the generation-gap trap of poo-pooing their passions?

When I worked at The Key, we didn’t really have any genuine competitors until one set themselves up to aggressively mimic what we did and deliberately target our members by offering to undercut us by 50%. Legend goes that their CEO was so determined to bring us down that he used to spit on the floor every time he had to mention our name. I made it my business to always go over and say a friendly hello to their sales team at their conference stands and congratulate them on their latest small landgrab. If asked about them, it was easy for me to set out the differences around quality, methodology, capacity and so on without ever saying a disrespectful word about them.

Recently as part of my work with Challenge Partners, I was invited to a seminar of organisations that offer peer review. Instead of the usual circus of pitches behind closed doors, each organisation was asked to speak about their model in a roomful of heads and in front of their perceived ‘competitors’ for business. What was delightful was the chance to hear more about these different models and to see the virtues and differences between them. Everyone was so passionate about their belief in peer review as a way to create meaningful and impactful collaboration, it was fascinating!

Solve problems, remove barriers

Consultative sales is really all about this. Putting together the points I made earlier, the ‘sales pitch’ really isn’t one at all. It is a discussion, which starts with you listening, and genuinely trying to see if what you have to offer will work for the other person. You can only know this by listening, knowing the market, understanding needs and so on. What are the simple things you can do to remove barriers? Can you move on the price, or perhaps add value without shifting on price? Are there economies of scale or a trial before there’s a commitment in full?

Students also need this level of barrier removal. You can’t know what these barriers are without listening, understanding, thinking creatively.


Have clear expectations for timelines and next steps

Some of the best teachers fall down on not being clear on what they want, when they want it by, in what format, how often, and for what purpose. It doesn’t take much to set these out and clarity can make for much better engagement and achievement in the long run. It’s not enough to just say it once either. It needs to be communicated in several ways at different intervals.

Same goes for sales. It’s easy to get carried away with the excitement of a prospective new member of your organisation without having properly set out the timelines and next steps of your discussion or negotiation.  If you get this wrong, excitement can lead swiftly to disappointment on all sides.


Be trustworthy

This is a big one for me. Having been brought up by basically unreliable and unpredictable adults, I have a special wariness of people who are flaky, who over-promise and under-deliver. I especially can’t abide by professionals or personal acquaintances who say they were swamped and that’s why they didn’t do what they said they were going to do. It seems to be a big feature of the education sector that people will just not be there when they have asked to schedule a call with you, or are half an hour late when they have asked you to come and meet them. As well as setting out next steps clearly, I always make sure I am true to my word. If I say I can move on price, I will. If I say I will call you at 2pm on Tuesday, I will.
Children need to be able to trust adults. They need to know that you will do what you said you would do. They need to know that if you set them homework, you can be trusted to take it in and mark it. They need to know that you will behave in a way that earns their trust and they also need to know you will be trusting of them.


Be warm and friendly but keep clear boundaries and don’t be a walkover

When I started teaching, I was told that I should start like a closed fist and only unfurl gradually and on my own terms. “Don’t smile ‘til Christmas” is what is said in this country, I believe. We often mistake being warm and friendly with a lack of boundaries. It is possible, desirable, essential even, to be warm and friendly to the people that we want to trust us, respect us and learn from us.

The same goes with sales. Warmth that is genuine and being friendly even if your service is ultimately rejected as not appropriate, is really important. If you have followed the steps of true consultative sales as set out here, there will be no change in your warmth and ability to be friendly, whether what you are offering is taken up or not. On the other hand, people can take the mickey and ask for a level of flexibility that just isn’t realistic. Don’t be afraid to say no because you worry you might lose the sale. Just explain why in a friendly way. You might be surprised that you don’t lose the sale after all.

While being friendly, one has to keep those clear boundaries.


Love what you do and do what you love

I have always had one rule about work. I love what I do and do what I love. If I find things to be otherwise, it’s time to move on.  I am genuinely passionate about the organisations I have worked with and feel completely at home sharing my passion, engaging others in dialogue and seeing if they might benefit from them too. There will always be targets, ideals, peaks in workload and even days that are simply crappy. But it’s important to me to work with my colleagues to build the right culture so that these things don’t become central drivers.

As a teacher, you can find that your initial passion can become swallowed up by the demands of the job. Where you can, join together with colleagues in your school to make sure the culture is one you believe in and that makes you feel happy and alive at least most of the time. Make sure that you aspire to being surrounded by staff and students that love what they do and do what they love.

Colour-blindness, cats and cucumbers, and cycling

Image result for Unconscious bias
From Margie Warell

Why is my curriculum white vs. why, is my curriculum white?

I was telling a friend of mine about the BAMEed Network and was surprised by her reaction when we started talking about a podcast I had listened to called ‘Why is my curriculum white?’ She suddenly sounded really annoyed as she said, “you know, we don’t need this pitying, dumbing down of the world on our behalf, thank you. Of course the curriculum is white, this is England. I don’t mind adding a black or Asian philosopher into the mix but it’s not representative and it is artificial if there’s more than one or two isn’t it?”

I wasn’t sure how to react. She said, “All you are doing with this BAME thing is segregating and categorising people – I don’t want to be seen as a brown woman when I walk into a room or representing brown people or women when I am on the school governing body. I just want to be me”. I love my friend, we often holiday together as families, we feel so at home together but we are completely opposed in terms of politics and many aspects of our world views. But we can talk about things and trust each other completely. We also don’t try and change each other’s minds about things. We find the middle ground. Still, I said to her, “colour-blindness, that’s not actually real you know?” She was resolute. It would be for her.

Test yourself if you dare

It gave me pause for thought though. I am not trying to segregate the world, I am trying hard to be aware of my unconscious bias. I start from the standpoint that we are so culturally socialised by certain viewpoints that it is unrealistic to pretend to be colour-blind or neutral. I have been challenging myself recently by trying out some of the Harvard University unconscious bias tests available online. If you are brave you will give them a go too. It makes me squirm but it reminds me that this difficulty exists and the key is to be aware and to not deny or enact the consequence of your initial unconscious bias.

My husband and I keep comparing our results with great curiosity and some mirth. We are such opposites in some ways too. His experience starts as an Israeli-Iraqi Jew brought up in Jerusalem, where he is seen as mixed race and a second class citizen alongside the Ashkenazic, European Jews. He is an immigrant to this country since the early 2000s and that makes him feel an affinity with certain populations more than others. He sees how ethnic minority students, and staff members, are treated differently in his workplace, a university setting, and it makes him incredibly frustrated. Having spent over a decade living in Israel myself, being constantly reminded that I am a foreigner, I know how he feels to some extent. Back in England now, in my relative position of white privilege, but still sometimes finding it hard to assimilate back in, my experience sometimes feels so extreme that it feels disingenuous to do anything but recognise that the way we see the world and are seen by it differs depending on many factors.

Three popular internet things that make you wonder

Every day, things I see online make me think more about this. Three very different ones have made me think. The first is the story of a five year old white American boy who wanted to get his hair shaved short like his black American best friend so that their teacher “wouldn’t be able to tell them apart”. This is a stark reminder of the fact that we don’t seem to be born looking for differences and aware of skin colour that much. It is culturally constructed over time and is a part of our education. You can’t culturally un-construct it just by declaring yourself colour blind. All culturally constructed notions are deeply engrained.

Secondly, the news interview where a white man is speaking to the camera and in marches his small daughter, shortly followed by his other child in a baby walker. They are pursued by a woman who rushes in on all fours grabs them both and hustles them out of the room, returning briefly, still on her knees to shut the door. The assumption online was that this was his wife. Others speculated that it could be the childminder. There was backlash against presumed racially charged assumptions that the woman was a childminder and not the children’s mother and the white man’s wife – she was Korean. She was his wife.

Thirdly, isn’t it human, – and animal – ancient, learned behaviour to break the world up into categories of like me, not like me, threat and non-threat. You only have to see what happens to a cat when someone puts a cucumber behind it. Why would a domestic cat that has never seen a snake, have it so engrained in their ancient cat-bias, so as to be afraid of a vegetable that has only a vaguely snake-like appearance, is completely inanimate but seems to have sneaked up on them? Could this be true also for us human folk? Does it go that far back?

Cycling and gender-biased aggression

On a personal note, as a cyclist in London, I am now clocking up 45 minutes each way on my commute to and from work. I have always been bothered by the amount of abuse I get, although my cycling style is pretty mellow and non-confrontational. I have cycled for years and a while back now, I complained to my husband that as a woman, I get called all sorts of vile names and people can be unduly aggressive towards me. He said he never got any abuse and put it down to the fact that I can be bloody-minded and belligerent with my opinions so I am probably the same on the roads. One evening, we went out together locally and I suggested we cycle there together. On the way, I asked him if he would be willing to do an experiment with me, and to cycle some distance behind me and watch what happened. Sure enough, he was shocked by the different treatment I got compared to what he has been accustomed to. I had the usual array of cars beeping, or deliberately overtaking dangerously close and shouting as they passed, making me jump. There was also unwanted interaction with swearing pedestrians, heads down in their phones while they were weaving between the cars pausing for a moment in traffic, and from other (male) cyclists even.

Due to the air quality of central London, I have taken to wearing a pollution filter mask while cycling in recent months. It has been quite cold so with the mask, gloves, helmet and all my waterproof gear on, you can’t tell if I am a woman or a man or even what colour I am. It’s amazing. It’s as if I have been granted a completely new status. No-one bothers me at all. Bingo.  I can see why it would be amazing to reach a place where we don’t automatically treat people in certain ways based on deep seated and learned bias.

Dare you consider, how might unconscious bias affect your relationships at school?

Let’s assume then that unconscious bias does exist. How might this affect your relationship with your students and other staff members? Here are some all-you-can-eat, food for thought observations I have heard played back to me by school staff I have spoken to:

Have you noticed that BAME staff members tend to be in charge of certain subjects and the further up the hierarchy you go, the whiter it gets? Any BAME senior leaders that do make it in schools tend to be in charge of discipline or PE. What’s that about?

Why is it, in some schools, that the majority of kids that are in detention at the end of the day are black? Why do teachers of all races treat black children’s misdemeanours differently?

Why is it that schools which serve predominantly BAME areas, in parts of London for example, often deploy a military style discipline regime and refer to this as being appropriate for “these kinds” of students? The claim is that they are entrenching bias towards certain groups being subordinate to the ruling middle classes rather than promoting a socially mobile, lifelong learner expectation for children of ethnic minority backgrounds.

What about the teachers who are surprised when their Chinese heritage students educated in this country are not maths whizzes, when the black kid can’t run and their white working class boys love to read?

What of the Asian British pupil who wrote that he lived in a terrorist (terraced) house, and then ended up facing an investigation by police?

Why is it that more ethnic minority people get university degrees than white people in Britain and yet in the workplace they will be still more likely to be unemployed and paid less?

What about assessment, what elements of that is geared towards certain socio-economic and ethnic biases? What about the recent Year 6 SATs test and the dodo question for example?

Can you join me in learning more?

Please ask yourself these questions, try the Harvard online tests and let’s start to discuss what this makes us feel, what we could do differently and where the issues might lie. We will be holding a BAMEed Network conference on all aspects of unconscious bias on June 3rd. If you have ideas for what other issues should be covered, let us know and make sure you are there on the day!

What I learned from my learning styles research project back in the day 

learning
Photo by Penny Rabiger

 

In 2000, I was in my 5th year as a teacher, working in a high school in Jerusalem. I was also working towards my Masters in Education through the University of Leeds, which weirdly happened to have a department above a Toyota showroom in the industrial quarter of the city.

As part of the course, we were encouraged to carry out action research, which I absolutely loved. It was the perfect way to marry academic enquiry and actual practice and it was a great way to challenge my own thinking around what works by taking an interest in evidence-informed practice. In vogue at the time was the now much-maligned “learning styles”. Working in such a diverse school, I found it fascinating how I would reach each and every student in my classes and set about reading everything I could about de Bono’s thinking hats, multiple intelligence, learning styles and more.

My learning styles action research project

For my final research project, I decided to undertake a two-term study with one of my groups of students, examining the effect of learning styles on the class. Having studied anthropology for my BA, I knew this shouldn’t be structured as some kind of scientific laboratory project and I wanted to make sure that my ‘subjects’ were fully involved so that they could give me valuable insights into their very subjective and personal experiences as we went along. I began by explaining to my students with great excitement what I had been reading, and what I planned to do with them over the course of the rest of the academic year. They were interested. Not least because they hadn’t had such an interaction with a teacher before and it made them curious.

I set about testing each student in the class to see what their dominant learning style was and I did a test to see what my most comfortable teaching style was. Once we had all completed the test, we discussed what we thought this meant for each of us. It was so interesting to see best friends in the class suddenly realising that they were not the “same” in their favoured style of taking in and processing information and that they may need to part ways during lessons if they were to make real progress. I then went about the massive task of writing my lesson plans and homework assignments so that each and every child’s favoured style was catered for. Amazingly, I then taught an entire class of 27 kids, with each using their preferred learning style as identified by the test.

I distinctly remember stepping back one afternoon to proudly behold my bold creation as some students were huddled in a small group, one was pacing the room, a couple had headphones on and were lying on mats on the floor and one lone student, who learned best through traditional face-the-front teacher-talk had me and her working one opposite the other.

 What actually happened was encouraging

Some amazing things started to happen. Firstly, I had been nervous about this experiment as the class was not easy to manage at the best of times. There was a small core of boys who misbehaved and some disengaged girls who were really struggling and therefore would switch off or egg the boys on to muck about and provide some distraction. But suddenly, there was a buzz of purposeful activity, the kids were arriving on time and getting stuck in, eager to receive their very personalised instructions for the lesson.

Secondly, they were all doing their homework and handing it in. Again, the personalised nature of the tasks and their knowledge of “what works for me” meant that they were now getting organised at home and trying out their newfound learning style preference without the intervention of the teacher. They were starting to take ownership.

Thirdly, their grades were improving. And the most stunning thing was that as their form tutor, I was being informed that their grades were improving across the board as was their engagement and behaviour in other classes.

I also learned that arranging every lesson in such a detailed, multi-faceted and involved way would kill me if I had to do it for every lesson and for every child. I taught English full time to Year 7 through to Year 10. This would not be realistic or sustainable.

What I learned about learning

We did a lot of talking about learning. Since these students were also my form tutor class, I had an hour a week to do what I wanted with them and we explored issues around learning a lot in discussions. I also carried out an in-depth interview with each child and recorded the interviews as part of my research evidence. I was delighted that each child seemed so much more engaged and motivated by learning and not just in my lessons, but across the board. I wanted to know why this was and asked the class what they thought were the reasons.

Reason 1: Enthusiasm
My own tangible excitement and enthusiasm for the project was contagious. The children were swept along. It also meant I had massive energy to prepare intricate and individualised lesson materials, which the children appreciated. My own conviction that this was going to work, probably made me completely focused on the elements of it that were working, and made me less anxious about any behaviour or other issues that might have escalated if I had paid any attention to them!

Reason 2: Trust
My attitude towards the students was completely trusting. I was ready to let them have some freedom and I trusted them to behave well and respect the experiment we were undertaking together. We had taken the time to talk through the evidence behind the reason for this experiment in the first place, I had trusted them to be equal partners in the process and they trusted me to be responsible and responsive to their needs. Compared with the sometimes very didactic and controlled learning experience these students were having in other classes, this was very enticing.

Reason 3: Metacognition
Recently, a study of 1,850 pupils in 30 primary schools, commissioned by the Education Endowment Foundation (EEF), tested a programme intended to develop pupils’ ability to think about their learning, assess their progress and set and monitor goals. In my opinion, this is the single most valuable thing about learning styles. Learning styles themselves are about as useful as knowing your horoscope and then trying to arrange the world around it. But the simple act of engaging deeply and meaningfully with yourself as a learner is absolutely vital to learning. In my in-depth interviews with the students, each of them had gone through a deep realisation that they were the masters of their own destiny as far as learning was concerned. And not in the usual blamey “it’s up to you so pull yourself together” kind of way.

It is the learning and not necessarily the style that matters

My students had been given an opportunity to think about the reasons why they found certain things interesting and other things difficult and had been pushed to think of ways to make things work better for themselves. The language had changed from “the teacher doesn’t teach in an interesting way” or “the subject is boring” or “I am not good at x” to thinking about what they needed to learn and how they could ensure that this learning stuck, allowing them to engage, encouraging greater depth and progress. One student found taking notes while listening virtually impossible. She opted instead to record the lessons and then make notes later at home when she was under less pressure. It freed her up to engage in discussion, ask questions and be fully present in lessons, knowing she had the rest recorded to refer back to. Another student found the skill of asking for further explanation, after years of pretending he knew what was going on because he was too embarrassed to appear slow. We had created a culture whereby there was no standard one-size fits all learner and different needs were acceptable. A huge part of real learning is ownership. It is thinking about thinking and knowing about knowing. It is knowing about yourself as a learner and owning that.

Even though it might be hugely embarrassing now to admit that I ever dabbled in the dark arts of learning styles, I am really grateful that I did. In a roundabout way, I discovered what I only learned a decade later to be called metacognition. It also reinforced my own belief that teaching is about relationships and that includes not only the students’ relationship to their teacher and each other in the class, but their own relationship with themselves as learners.

Educolour: change begins with you

stereotypes

 

There seem to be several ways that people tackle the issue of diversity in the workplace as far as I have experienced it. Having occupied various positions in white, middle-class dominated work environments, the issue of diversity has exercised me for a long time.  I have been regarded as “the ethnic minority” in some places by virtue of the fact that I am of Jewish heritage, am married to an Iraqi-Israeli and my kids were born abroad. I have seen the almost visible domino effect of assumptions that click into place when people find out these facts about me. But, better out than in I say. If people can tell me what they assume about me, at least then I can work through the stereotypes with them and isolate what is right and what is not. One of the most destructive things is to ignore altogether race, identity, culture, colour, whatever it is that makes for difference between people.

Whether or not I can lay claim to be classed as an ethnic minority is immaterial. I am wholly and passionately committed to doing what I can to break down barriers that exist for people based on the sex, gender, sexuality, race, ethnicity, whatever the multifarious categorisation that exists that causes these barriers. This is why I am shoving my white-privileged nose into the group of people now committed to forming the #Educolour movement in this country. And I trust each and every one of them to speak truth to me at any point.

One of Stonewall’s diversity champions once told me, when I was concerned whether I could effectively look out for the rights of others, that there is no better advocate for diversity in a workplace than someone who might outwardly represent the accepted norm. “People might listen to a black guy talking about racial equality in the workplace, but if a white person is a passionate advocate, that will get people’s attention for sure”.

The biggest problem I have encountered is that people don’t want to talk about it. This is probably mainly because they are worried about saying something wrong and causing offense, But many don’t want to accept even the basic fact that subconscious bias and racism is rife within our society. Or worse still, people pretend to be “colour-blind”. Unless each one of us is willing to admit it is our problem, nothing at all will change. Unless each and every one of us just connects with the places where we do assume, discriminate, overcompensate, skirt around, feel uncomfortable, behave differently to people, then we will just perpetuate the problem.

Here are some uncomfortable moments I have had while on recruitment panels that might make your jaw drop:

Situation 1: 

Panel of two white women, one white man. White, male, middle-aged, middle-class interviewer goes off script and asks young, Asian woman: “Are you spoilt?”

She, unfazed, quick as anything says: “No, but my brother is! Have you met an Indian mother who doesn’t spoil her son?! He is her sunshine. I don’t get to be spoilt!”

We all laughed and moved on to the next question. I died inside. When we got out of the room, I challenged my senior colleague. “What was that all about? Why on earth did you ask that?”

“Oh” He said, completely nonplussed by my obvious disdain. “I once knew an Indian woman who was really spoilt. I didn’t want you to have to deal with that on your team”

I liked her, I wanted her on my team. She is personable, she has already proved herself to be quick-witted and feisty. She has got through to a face-to-face interview based on passing several stages of the recruitment process including three written tasks. The standard of her writing is excellent and she has displayed a creativity of thought in her responses. The second woman on the panel is worried about her ability to represent the organisation because she has a lilting, Delhi accent. I remind her that according to the job we have advertised, she needs to be able to write quickly and accurately, using a high standard of English. She has proved to be able to do this and moreover, seems like she could fit in really well with the rest of the team, our values and so on. “Some aspects of writing are just there, they can’t be taught” I was told by my colleague by way of explanation of her doubts about this candidate.

I can feel myself fighting for this person and fighting through assumptions, prejudice, all dressed up as genuine concerns but moreover, all based on subtle discrimination and not on the facts before us. She turned out to be one of the best members of my team.

My colleagues weren’t bad people. They saw themselves as very open-minded and committed to diversity. But there are boundaries to all of our ability to really challenge ourselves and ask honestly what subconscious bias could be playing out here.

Situation 2:

A white, male colleague and I are waiting for two candidates to show up for an interview. One has what could be described as a non-English, Arabic name, the other has a very “English” standard male first name and surname. The first to arrive is a black man, and we both assume this is the one with the Arabic name. It is only when the second candidate shows up for the interview that we realise that we are wrong. She is a woman and cannot possibly be the one with the standard English male name.

After the interviewees have left and knew nothing of our silent confusion, I can’t contain my embarrassment and say to my colleague: “Woah, massive racist assumptions there from both of us!” He claps his hand on his forehead and said “How many discriminatory stereotypes went into that little misunderstanding?!” Awful, but at least we were aware that this actually happened and at least we could openly talk about it and think what we would do next time to ensure this doesn’t happen again.

Situation 3:

Some years ago, I keep hearing some of my colleagues declare proudly, openly and frequently that we have a team that is predominantly made up of young, Russell Group university-educated men and women. It takes me a while to understand why this makes me angry. I challenge them on this and ask why this makes us a good place to work. I am not young, nor Russell Group educated, and I am the only person to have recruited not one, but two people onto my team who don’t have a university degree at all. The first hire sparked consternation when my boss realised that they didn’t fit the ideal standard, but once they had proved themselves to be superb at their job and display a lot more intelligence and resilience than some of our more “thoroughbred” members of the stable, it was easier to get the second one through. They both had a maturity and solid work ethic that ensured that we got things done and to a high standard.

My challenge to my previous workplace was a challenge to this idea that having people who have made their way through a path of privilege means that they are necessarily better at their jobs than others. In my experience, some of the best-educated and holders of the highest accolades from Oxbridge were the weakest staff members in terms of their teamwork, resilience, creativity and initiative-taking. I was told time and again, “we need the best candidate for the job, and the easiest way to see that is through their qualifications and work experience”. What is not clear here is that there are so many barriers to people who don’t have access to the level of privilege needed, that they may not be getting a shot at the places of education and work that others may be able to just glide in to.

We really have to create a recruitment process that both sorts people’s ability to do the job advertised but that also can sort between things that are trainable skills and things that are essential to have inbuilt. This is where we have an opportunity to halt the assumptive wheels of institutional prejudice and actually create a step for people to take.What I mean is this. Faced with two potential candidates, I must look to see where I can challenge myself and my own assumptions. I must also look to see if with a small amount of effort on my part, I might be able to provide an opportunity for someone who has proved that they can do the job well but may not have the standard set of traits of privilege that we lazily may assume make them the “best candidate” for the job. If I can take someone on and invest an extra few hours of training in them to fill any gaps, which may cost the organisation slightly more, I will. I know that through doing this, I have diversified the workplace, shifted the accepted norms about what pathways people need to have followed to land here, and have broadened my own and my colleagues’ horizons about where good people can come from, I must do this. And if I need to fight a bit to do it, I will.

There are simple things that we can all do, and that we all must do. We must embrace our own prejudice and never avoid an opportunity to delve deeper into it to understand it better. We must call out prejudice when we see it (including our own!) but not in a confrontational and aggressive way, we need to champion growth-inducing challenge and whenever possible model a better way through as many channels as possible – such as recruitment processes as I have tried to illustrate here. This is what I mean when I say, change begins with you.

From the inside, a hamster wheel looks like a career ladder: sabbatical year for teachers

solid-wheel

Image: http://www.catexpert.co.uk/

The College of Teaching is really going to start taking shape now and I am hoping that one of the things they will consider will be a sabbatical year as a way to prevent teacher burn-out.

I was a teacher for over ten years and I took a sabbatical year once in my penultimate year of teaching. The decade in which I taught was filled with probably familiar personal milestones for many teachers today. I was at the peak of juggling the demands of my professional life and the responsibilities and developments of my personal life. I completed my PGCE, taught for 4 years and then graduated from my M.ed, which had involved action research and lots of late nights reading voraciously and writing, on top of my full time teaching timetable. Shortly afterwards I was married and a year later had our first child. In Israel, where I taught, it is accepted practice that a mother returns to work after 12 weeks of statutory maternity pay. By the time I was mother of two a couple of years later, I was working full time, supplementing my salary with tutoring dyslexic students and exhausted from sleepless nights which are part and parcel of having small children.  Adding together the long working hours and the cycles of lesson preparation and marking that happens out of school – you may not know this, but the weekend in Israel consists of Saturday as school runs Sunday to Friday – I was wondering how long I can sustain this intense lifestyle. My sabbatical year was a godsend.

How does a sabbatical year work?

The sabbatical year is part of an expectation of ongoing professional development for teachers and has been going for a long time in Israel. In 1962, the government approved the sabbatical year for all teachers as a way to prevent burn out and retain teachers within the profession. It was also seen as a good idea to strengthen teachers’ professional identity by encouraging them to take time out to study, recharge and reconnect with their profession.

There is an expectation that teachers will undertake CPD activities outside of their school hours throughout the normal working year to help strengthen their subject knowledge and also to support them to hone and develop their teaching methodology. I would usually do at least one evening class a week at one of the teacher training centres. An Israeli teacher’s pay is determined by their level of education and so each course helps you accrue “points”. These points, the different leadership roles you might take on and the number of years you have taught then inform your salary rate. The direct result being, the more you learn as a professional and the better you are able to use that back at school, the more valuable you become. Cynics would say that teachers could just attend courses to bolster their salary, but you have to pass the courses you attend and they are usually very interactive. So unless you sit there with earplugs in chanting nah nah nah nah, you will learn and your learning should inform and improve your teaching.

The sabbatical year gives you time to step off the hamster wheel of teaching and invest some time into a dedicated time for study and reflection.

How is it funded?

During the sabbatical year, a teacher is paid about 66% of their salary which they draw from a fund to which they have contributed 4% of their salary over the previous 6 years. The education department match-funds this. Of course, if you don’t want to take the sabbatical year, you can just defer it to another year or you can even take the money and continue working so you can also view it as a savings scheme. You can read more about this here

How can a teacher afford a pay cut?

You are able to teach on a part-time basis while on sabbatical. I took the opportunity to support a struggling English department at another school one day a week and it was a great insight into how another school operated. It also gave me quite a lot of professional confidence that I could deploy some good practice in another school and contribute to the improvement of their department overall. This in turn boosted my professional network and reputation. And of course, it helped supplement my income a little.

What can you study on sabbatical year?

To qualify for the sabbatical funding, you need to study at least 15 hours a week. We were offered a vast choice of courses and were encouraged to find courses ourselves too. We were required to think of three broad categories of courses: something that builds on my current professional interest, something that broadens my horizons and something for my physical and mental well-being.  Gym membership or Tai Chi classes for example, were a completely acceptable way to spend a couple of hours a week.

What did I do?

Aside from working one day a week at another school and continuing to give some private lessons in the evening, I decided to take a two-term diploma in conflict resolution, knowing it could be helpful as a tool in the classroom or beyond. I also took a 12-week course in graphic design, imagining myself perhaps writing my own materials in a more professional way or even illustrating that children’s book I had often thought about. And as a wild card, I did a year’s qualification as a Doula (or birth coach). This was a golden opportunity to explore a possible career fall-back plan if teaching ever got too much. Oh, and I clocked in and out of the gym at least once a week, doing yoga, Pilates and other classes, finally taking care of that niggling lower back ache that had been bothering me for years.

I passed all of my courses and had the incredible experience of supporting 5 couples through their births as part of my Doula course. I was able to charge my clients the going rate and therefore recoup some of what I spent on the course (as only the official education department courses are funded or subsidised). I am still planning to do a refresher and become registered as a Doula as my next career move when I am in my dotage and it was an amazing experience which perhaps I will write about more fully one day.

How can the government afford it?

I couldn’t find anything online about how the government affords the scheme but I can only assume that matched against the cost of high attrition rates of teachers and the fact that this scheme has been going since the 1960s, one can only assume that it must pay off. I did find the results of a research piece which says that findings indicate that a sabbatical in conjunction with a professional training programme had great impact on strengthening the teachers’ professional image, and reducing their feelings of job burnout and intentions to leave their workplace or profession


What did it do for me professionally?

Having a year to do something different, to recharge, and learn new things is definitely empowering. The fact that it is encouraged and is not seen as a sign of weakness or that your enthusiasm for the profession is waning to take a year out, is a great thing. Being able to spend time in another school, as I said earlier, was also a great experience. Just stepping off the great hamster wheel of school life was so refreshing.

I recommend a sabbatical year for teachers in this country but…

…this is on several conditions:

  • I think it is important that this is a whole year and not a one month or six week offer as was trialled in England in 2001 and as is available in places like New Zealand. You can read the English DfES (as it was called then) report here
  • It shouldn’t be made into the usual highly-monitored surveillance and hoop-jumping exercise that is so often the case in this country. If we want to professionalise the profession, then trusting the professionals is a first big step. If you give people the space they will usually make good use of it
  • It should be simple to administer and not a bureaucratic and expensive nightmare. Teachers should be automatically enrolled and if at the end of the 6th year they decide to take the money and run, so be it. This is the only point at which they should be able to opt out
  • The sabbatical should be the grand festive climax of an ongoing expectation that teachers should be given space and adequate time for continuing professional development that is high quality and impactful as far as the teachers themselves are concerned. Short courses and INSETs are notorious for being often centred on fad topics and not adequate in length or quality to have a lasting impact on the teacher or the school
  • It would be great if as part of the salary-supplementing ideas teachers were paid to undertake research, supply teaching or other interesting and much-needed activities to support the profession as a whole
  • There should be a limit on the amount of paid work you can undertake during a sabbatical year and a minimum expectation regarding professional development hours per week so that you don’t just work yourself into the ground when you are meant to be recharging

I would love to hear other people’s ideas of how to make this work and I wonder to what extent it is on the agenda at all with the College of Teaching, the DfE or fellow people of the teaching profession in general.

 

 

 

 

A letter to future you: strength-based leadership and development

letter writing Alma

Picture taken by Penny Rabiger

The tree of hope and a letter to future you

At the start of term, I used to get my new intake of Year 7 students to do two things: I would create a tree of hope on the display board and give every child a cut out leaf. They and I would write messages of hope and wishes for the coming year to ourselves on the leaves. These were sometimes declarations of intentions to work hard, do homework, listen, or to respect others. Whatever they were, they were deliberately intended to be for all to see. These leaves would stay pinned to the tree throughout the year for the class to refer back to and browse whenever seemed appropriate. There was great learning to be had through referring back and reflecting on what was written.

The second thing I would do is to get my students to write a letter to their future selves.  We would spend some time imagining and discussing what we thought the coming year at school would mean, what they would need to achieve, learn, understand, overcome, and conquer. It’s also important to use this time to help students understand their own strengths and the opportunities, support and challenge they should expect during the year to help them make sure their ideas of what might happen to them are grounded in reality.

Each student would then write themselves a private letter, seal it up and hand it over to me for safekeeping. And I would do the same. As part of the ceremonies for the end of the year, we would open the letters and the children would laugh at how innocent and naïve they were, or gasp at how well their wishes for their future selves had been fulfilled or not. I liked this exercise as it created the feeling of a full circle and it challenged the children to connect deeply with themselves as individuals and as learners – trying to imagine what lay ahead of them and how they would respond to new things, react to challenges, overcome difficulty and seize opportunities. I am a firm believer in the idea that learning is as much about process, self-awareness and personal development as it is about the acquisition of knowledge.

Investing in strengths

It’s time for performance reviews at my workplace and I often feel like objective-setting can be a form of letter to one’s future self. It certainly should be done on the same backdrop of self-awareness as well as taking a realistic view of the needs and aims of the organisation where you work and what opportunities for development and growth there are within it.

There is much evidence to show that at school and at work we are all too often encouraged to invest time and effort on the things that we are clearly not skilled at or interested in and not enough time developing and building on areas of strength and interest. Of course we should not be subscribing to the view that we should only occupy our time and effort on things we think we are good at – some things are important to get to grips with, whether you like them and are good at them or not. One example I am really proud of is that I did my maths O Level/GCSE three times and got two U grades before I got the prized C grade. I even got a Saturday job to pay for my own private tutor the third time. I didn’t know it then, but dyscalculia made this hard for me. My determination made me the only member of my family to get maths GCSE and to go on to get a BA and and MA. My strength may not have been in maths but somehow even at that age, I could see that maths GCSE was a ticket to the future that I needed. Coming from a low-income, single-parent family and with a mother who had significant mental health challenges, I really wasn’t going to give up on it!

The Strengths Finder tool

This is why I really like Strengths Finder as a great way to connect people to their own leading strengths and to help them understand how they can build on these at work and in their out-of-work lives too. I have previously been asked to do Myers Briggs and other personality tests at work and felt that these were akin to horoscopes. It was hard to unravel how to share and implement what they described. I also feel that people need to take confident ownership of their own strengths, make these clearly known in the workplace and find opportunities not only to hone their skills but also to use them for the maximum benefit of the organisation where they work.

Strengths Finder measures the presence of 34 themes or strengths. These are people’s naturally recurring patterns of thought, feeling, or behaviour that can be productively applied. We often talk about talent when speaking of students and colleagues and it is key to remember that your talents are indeed the building blocks of strengths.  Combining your talents with skills, experience and knowledge is what creates your strengths.  With Strengths Finder, the more dominant a theme is in a person, the greater the theme’s impact on that person’s behaviour and performance. The Strengths Finder test is thorough and the results are presented in such a way that they are easily shared. You are given a short summary, a longer and more in depth overview, and an action plan with suggestions of how you could be using your strengths, how others should make use of them and how to work with people with different strengths. *I have included my short summary at the end of this post to give you a feel for what it looks like. It was very affirming for me to see my strengths described in this way and to see the tangible ways in which I really do have an impact in the workplace through using these strengths. Rather than seeing them as a rather quirky part of my personality, it fell into place for me the power and value my strengths represent to my workplace and to people that know me. This can give incredible confidence and enhance one’s creativity and decision-making abilities when you know you are building on a strength that is tangibly valuable.

We have all recently completed our Strength Finder profiles at work and have started to map them out on a simple matrix of where each person’s strengths lie. We will continue to explore how we should work together around these and it will be an integral part of each new employee’s induction to do the Strength Finder test and share their results. I believe that all organisations should be moving towards strength-based leadership rather than the often humiliating and punitive methods that we can unwittingly subscribe to through performance management.

Strength-based leadership

While I find that a lot of focus in work and education can be on identifying and working on mending weaknesses, in their book of the same name, Strengths Finder writers Tom Rath and Barry Conchie describe what strength-based leadership can look like:

  • The most effective leaders are always investing in strengths. In the workplace, when an organisation’s leadership fails to focus on individuals’ strengths, the odds of an employee being engaged are a dismal 1 in 11 (9%). But when an organisation’s leadership focuses on the strengths of its employees, the odds soar to almost 3 in 4 (73%). When leaders focus on and invest in their employees’ strengths, the odds of each person being engaged goes up eightfold
  • The most effective leaders surround themselves with the right people and then maximize their team. While the best leaders are not well-rounded, the best teams are. Strong, cohesive teams have a representation of strengths in each of these four domains: executing, influencing, relationship building, and strategic thinking
  • The most effective leaders understand their followers’ needs. People follow leaders for very specific reasons. When asked, thousands of followers were able to describe exactly what they need from a leader with remarkable clarity: trust, compassion, stability, and hope

It certainly makes you think doesn’t it? So, tying this back to a letter to the ‘future you’ exercise, at work we have been thinking about giving feedback and about our performance objectives in the light of our strengths. When setting objectives you are in fact trying to future gaze and describe a snapshot in time in the future. But if you are working these around what you already know, and creating a formula of strengths + organisational goals/business need + opportunities to use and develop strengths for the benefit of the organisation, you should be able to pretty accurately describe your objectives and planned outcomes.

Similarly, if you can spend time getting students, colleagues, employees, team members, people you coach or mentor to really focus in on their strengths, understand what the aims and goals are for the coming few months to a year, and to consider how they will build on their strengths to move forward, your letters to the future you will be inspiring when you write them and delightful when you open them a year later.

 

*Strengths Insight Guide: Penny Rabiger

 

Individualization

Shared Theme Description: People who are especially talented in the Individualization theme are intrigued with the unique qualities of each person. They have a gift for figuring out how people who are different can work together productively.

Personalized Strengths Insights: What makes you stand out? By nature, you derive much joy from assisting people in need. Instinctively, you are hardwired to do exactly what you said you would do. Your word is your bond. You are likely to earn the respect of many people. You even win over those who have a hard time trusting anyone. Why? You rarely disappoint them. Because of your strengths, you derive much satisfaction from doing things that benefit people. You typically work as industriously on big projects as you do on everyday chores. Driven by your talents, you are compelled to help people. You yearn to leave the world in better shape for those who will follow you years, decades, and centuries from now. It’s very likely that you help individuals acquire knowledge and gain skills. You are a fine instructor, tutor, and/or trainer.

Relator

Shared Theme Description: People who are especially talented in the Relator theme enjoy close relationships with others. They find deep satisfaction in working hard with friends to achieve a goal.

Personalized Strengths Insights: What makes you stand out? It’s very likely that you are naturally open and honest about who you are, what you have done, what you can do, and what you cannot do. Your straightforward explanations and stories help listeners see you as you see yourself. You reveal your strengths and limitations. You are forthright and plainspoken. People generally seek your company and want to work with you. Many are impelled to move into action by your words and examples. By nature, you have the ability to instruct, train, or offer suggestions to people who look to you for assistance. Driven by your talents, you are determined to share your knowledge and skills with people you coach, mentor, or train. Chances are good that you are comfortable being open and honest about who you are. Often you intentionally avoid people who are less than truthful. You prefer to spend time with individuals who speak as candidly as you do about their strengths, shortcomings, hopes, disappointments, failures, or successes. Because of your strengths, you enjoy the companionship of individuals who tell you what they plan to accomplish in the coming weeks, months, or years. Once you know their goals, you can help them reach their objectives. Few things please you more than this.

Arranger

Shared Theme Description: People who are especially talented in the Arranger theme can organize, but they also have a flexibility that complements this ability. They like to figure out how all of the pieces and resources can be arranged for maximum productivity.

Personalized Strengths Insights: What makes you stand out? Because of your strengths, you naturally choose to work in groups rather than do things by yourself. This preference for partnerships reflects your willingness to welcome into the team many different types of individuals. By nature, you automatically notice what people do well. You pay attention to their individual interests, too. Combining this information, you are likely to understand who should work and should not work together. You probably create partnerships where one person’s talents complement those of another person. You tend to match people to tasks they enjoy. Instinctively, you embrace a wide array of people. You honor their differences with ease. You identify specific things each one does quite well. These insights help you mix and match one person’s talents, skills, and knowledge with those of others in the group. Ultimately, you position individuals in such a way that cooperation becomes the norm rather than the exception. Driven by your talents, you are known as a reliable and dependable person. You are motivated to work diligently. You cannot rest until you have completed what you told someone you would do. Chances are good that you periodically think about what you need to upgrade or do better. What you discover may help you determine the number of things you can handle simultaneously. Perhaps you produce some of your finest results when you have more than one thing to do.

Achiever

Shared Theme Description: People who are especially talented in the Achiever theme have a great deal of stamina and work hard. They take great satisfaction from being busy and productive.

Personalized Strengths Insights: What makes you stand out? Chances are good that you push yourself to meet high standards and reach important goals. Your feelings of success or failure likely hinge on the way others judge your results. Your keen awareness of people’s moods motivates you to work even harder. You want to please them. You want to earn their approval. You often just want to make them happy. Because of your strengths, you critically examine the essential elements of the current condition. You toil tirelessly to identify the basic parts of various plans, problems, opportunities, processes, or ideas. Instinctively, you ordinarily take time and exert extra effort to comprehend what you are reading. You probably refuse to rush through written material. Why? You likely intend to commit to memory as many facts and concepts as possible. It’s very likely that you exhibit the physical and mental endurance needed to continuously toil long after others have stopped working. You are hardwired to pursue goals until they are reached. When obstacles arise, you become even more determined to succeed. By nature, you likely have a reputation for being a hard worker. This explains why you tell individuals they can accomplish a lot more than they think they can. You repeatedly pressure people to excel rather than settle for mediocre results. You probably have a very difficult time associating with people who do only what is expected and who whine when they are challenged to do much more.

Connectedness

Shared Theme Description: People who are especially talented in the Connectedness theme have faith in the links between all things. They believe there are few coincidences and that almost every event has a reason.

Personalized Strengths Insights: What makes you stand out? It’s very likely that you sense you are not all alone in the world. You probably feel linked with every person and living thing. This openness explains why you invite a vast array of people to participate in conversations, activities, social events, or groups. By nature, you occasionally help people realize they are part of the human family. With your guidance, perhaps they understand that their lives are intertwined with people they will never meet. Because of your strengths, you have no doubts about being linked in some way with everything in the universe. This includes all creation and all humankind. Driven by your talents, you routinely isolate facts that link ideas, events, or people. You are especially sensitive to how one person’s optimistic or negative thoughts can affect the entire human family. This prompts you to pay close attention to what individuals and groups think and do. Chances are good that you may underscore what people have in common even though their backgrounds, experiences, languages, cultures, or interests may vary. Sometimes you facilitate dialogue between individuals. Once in a while, you create peace within groups or between people by pointing out links between them.

The importance of induction and orientation

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In 2007, aged 37, I returned to England, having been living, studying and working abroad since I was 24. I had spent the entirety of my working life abroad pretty much, and knew I would need to rapidly learn what it means to be English again. The country – and my home city – had changed beyond recognition in the time I had been away. I went through a period of re-orientation alongside my husband and children who had never lived in the country before and didn’t speak English fluently. I wish there had been some kind of induction or orientation for us all.

Induction for school governors

When I became a governor for the first time at a primary school in London, it took me a while to work out what I was meant to be doing, what the school was like, what the aims and vision of the governing body and SLT were. It didn’t have to be like that but it was, because there was no induction of any kind offered by the school or the governing body. I realised that there was no induction for probably these three reasons. The first is simply because the governing body was finding its own way under a headteacher who seem to regard them as a group of potentially interfering parents who needed to be kept at arm’s length. The second, more disturbing, was because there seemed to be a massive assumption that everyone knew what needed to be done, what the expectations were and how to behave in meetings. They were all white, middle class, professional people who had clocked up many hours on committees and in meetings of all sorts. This made me question how anyone who wasn’t au fait with all of the associated jargon and mannerisms of this very British system, was supposed to find a way in to this closed club. And the third reason was that no-one wanted to admit to anyone else that they had no real clue how it all worked in the very specific and very complex world of school governance, what we were all apparently buying into and what we were meant to do.

Such was my dismay that I took myself off to a local authority-run induction session. It was very telling. We were asked to bring along the School Development Plan (ours was a bound tome written in comic sans and that had no input at all whatsoever from the governing body) and a group of about 20 of us spent a day being inducted very thoroughly into the role, responsibilities, aims and ethos of good school governance. It may just have been me who saw this, but the socio-economic and ethnic mix of this group of people seemed very different to that of our governing body. Perhaps we all ended up there for the same reasons.

Suffice to say, I never really recovered from this bumpy start to my 4 years as a governor. This coloured my whole view of the gaping chasm between what good governance might look like and what I had experienced and it made me vow to ensure that new governors to our governing body would not feel the same. It took me years to push it through but eventually, as a parting gift at the end of my term, I did leave a thorough induction plan, clear materials, a buddying system and a vision for induction into the school’s governing body. It’s probably an unused file in someone’s inbox.

Good examples of induction policies for school governors

East Barnet School in London has an induction policy that states clearly that the induction process is seen as an investment, leading to more effective governance and retention of governors. It has a requirement for the following:

  • The Chair of Governors will welcome new governors to the governing body
  • New governors will have the opportunity to tour the school and meet staff and students
  • A mentor will accompany new governors to their first full governing body meeting, as required

The policy also lists the documents that new governors will receive within two weeks of appointment and suggests documents for them to read, such as the school’s latest Ofsted report and the school prospectus.

There is a checklist for new governors to complete. There is space to record the date when each stage of the induction process was carried out, and to confirm receipt of various documents.

St Giles Community School in Warwickshire has an induction policy and induction pack for new governors. It looks at the roles of the headteacher, the governor mentor, and the training link governor.

The document explains that the induction process will be co-ordinated by the Chair of Governors, and that everyone involved must follow the agreed programme. It says:

The governor mentor is available to help and support the new governor, before, during and after his/her first meeting as appropriate.

He/she should have experience as a governor, a good understanding of educational terminology and acronyms and good interpersonal skills.

There is a table listing different stages of the induction process, along with who is responsible for carrying them out and when they will take place

School induction for Year 7s

My oldest daughter started Year 8 this year. When she left her primary school and began secondary school, she was lucky enough to go to a week-long summer-school that the school organised for all Year 7s. It was a great week – not least for us parents as it was free childcare for an entire week. But on many levels it helped this potentially stressful time of new beginnings pass joyfully and without drama. Having Year 7s in school for a week without any other students there gave them space and time to practise the journey in to school, to find their way around the building without fear of being teased for getting lost, and gave them time to bond with each other without having to worry about being quiet and disciplined in lessons yet. They got to know the school rules, the atmosphere, and the expectations which were clearly set out to them and they also got to ask questions and feel confident that they knew more or less what lay before them.

Ernest Bevin College and Sixth Form Centre in Wandsworth has a number of transition strategies to help new Year 7 pupils settle in, including holding a summer school like the one my daughter attended.

The summer school lasts for two weeks and all Year 6 pupils who have accepted a place at the school are invited to attend. In 2014 the activities included:

  • A welcome day for pupils to get to know the school and each other
  • A team building day at an outdoor adventure centre
  • A ‘CSI science day’ for pupils to work in teams to solve a crime
  • A celebration event where pupils show parents and guests what they have been involved in during the camp

You can see a timetable of the summer school activities here. Other transition arrangements include only having Year 7 pupils in school on the first day of term, and holding Year 7 and  Year 8 ‘buddy afternoons’ in the third week of term to help students get to know pupils in other tutor groups and the year above them.

In June 2013, the department published findings from a National Foundation for Educational Research (NFER) survey of 21,000 disadvantaged 11-year-olds’ views on starting secondary school, and whether summer school had changed these. It concluded there was a “small positive effect on transition to secondary schools”, especially for pupils from disadvantaged backgrounds. NFER research from 2006 looks at transition from primary to secondary school in Wales. It includes four case studies of good practice. Strategies identified in the first case study from a primary school include:

  • Designing a bridging project in science for pupils to begin in Year 6 and complete in Year 7
  • Meetings between the secondary school’s special educational needs co-ordinator (SENCO) and the primary school to discuss pupils with SEN, and meet their parents
  • Year 5 pupils visiting the secondary school
  • Year 6 pupils attending the secondary school for a number of PE lessons, and two induction days (in the autumn and summer terms)

The third case study, from a large secondary school, describes the following actions that the school and local schools took to support transition:

  • Headteachers of all schools in the catchment area met on a termly basis
  • Members of the school’s English department met with primary school colleagues to plan a bridging project
  • Primary school teachers observed secondary school lessons in core subjects
  • The head of Year 7 met with Year 6 pupils twice, to deliver information and invite questions from pupils
  • Sixth forms pupils were asked to help Year 7 pupils settle in, and the school held a day where only Year 7 and Year 12 students were present

The school in the fourth case study developed a proforma to gather information from primary schools about pupil’s test results, SEN, strengths and weaknesses, conduct/attitude, and attendance record.

It’s so sad therefore that the government decided to scrap the funding for these summer schools especially since we know that they do seem to impact on students’ integration and attainment having attended them. Many schools will now need to charge for these summer schools which will defeat the very important purpose of targeting underprivileged students.

Induction for new staff members

Most of the jobs I have taken on have found me working things out for myself and without a clear induction – mainly because I seem to have taken on new roles within an organisation, in start-up situations, or there has been an element of make-do-and-mend in the workplace I entered. However, I know that as a line manager, I have always ensured that my new staff members are inducted clearly and in a gradual and logical way. It can be overwhelming the amount of information one needs to take on in a new job. And it can be reassuring to know that your line manager and colleagues actually understand the workings of their organisation, the role you are taking on and what is expected of you.

The NCTL sums it up well when they say that induction should “be designed to help the new member of staff to contribute quickly and fully to the life and work of the school. This requires processes that will enable them to be integrated socially as well as formally into the school community”. Similarly to students starting a new school, The National College says that induction can help ensure new employees are highly motivated, and that employees who settle quickly will become productive and efficient from early on. Induction should cover:

  • A brief overview of the school and its management structure
  • Conditions of employment, for example hours of work and holidays
  • Procedures relating to sickness notification
  • Health and safety arrangements

The Advisory, Conciliation and Arbitration Service (ACAS) has produced a booklet with advice on the recruitment and induction process in all types of organisations. The benefits of an effective induction programme reflect those outlined by the NCTL and are:

  • A more settled employee
  • A more effective response to training
  • Lower turnover
  • Improved industrial relations

The booklet also says:

  • A good reception on the first day, where the line manager spends time with the new employee, is important
  • A written checklist of what should be covered in the programme is useful, so the new starter and the manager know what has and has not been covered, and to give some structure to the programme
  • Care should be taken not to overload the new employee with information
  • Written materials, such as a handbook, can cover key information and help employees to remember it
  • A guide, mentor or buddy can usefully help with everyday questions, introduce other co-workers, and explain the layout of the building

Induction is important

I don’t think I am exaggerating when I say that induction is absolutely crucial in any organisation to get newcomers off to the right start. I hope that the examples given here have been useful and that they can give some food for thought on how you work with new people, set the standards and get colleagues and peers feeling clear, focussed, involved and enthused from their first interaction with you.

If you need any help, some constructive criticism or support, you know where to find me!

 

 

 

 

 

 

 

 

Principles of effective networking

networking

Networking is about face to face meetings as well as online activity through Twitter, LinkedIn or other social networking tools. Here are some basic tips for online networking that can help you build your network and ensure that you are a trusted, reliable and desirable person to know online.  Skip to the end section if you would just like some tips on face to face networking.

Be genuine 

Make sure your “about” or “bio” page on Linked In, Twitter etc. effectively and genuinely communicate who you are. Have a photo of yourself that is genuinely you – resist the urge to put your best wedding photo or a younger, sun-tanned you if this isn’t how you usually look. Also avoid putting pictures of yourself with other people as this is just confusing.

Don’t hide behind an anonymous account or a fake persona. This should help you to be careful and gracious in your interactions with people. Many people instinctively don’t trust anonymous or fake accounts on Twitter.

It’s not a bad idea to occasionally (not constantly) post something of a personal nature to your social media accounts, which can help your followers to connect with you on a more personal level.

Be respectful at all times   your mum

While being genuine, if you are identifying yourself as an employee of an organisation, be aware that you will usually need to be agenda-neutral, apolitical and always respectful to protect the integrity of your employers.

Make sure all of your activities – your postings, comments, questions, pictures and videos – all reflect your professionalism and dedication to your field. Internet postings, even deleted ones, are available for ever more and can resurface at any time.

Imagine your boss is reading what you are saying, and your mum, and perhaps a child that you know. It’s okay to be passionate, to make a point or to stimulate discussion but the more cordial and measured you are, the better the response you will have.

Don’t be afraid to say something. Many people just re-tweet as a way to avoid ever thinking of anything to say or to avoid being seen to be taking a stance. Just choose your words carefully – often, asking a question with a news item you post is better than stating a point of view e.g. Could government do more to help students from deprived backgrounds? Or attribute the point of view to where it belongs e.g. School leaders are angry over cuts to LA support.

Networking is a two-way street – give first and give more            networking and generosity

Think about what you have which is interesting or useful to someone else before you consider what it is that you want from other people.

Think about how you can help another person and don’t be afraid to offer your support.

To do this, you need to learn what interests your followers and remember or keep a note of it so you can reach out appropriately. Some people organise the people they follow into ‘Lists’. But remember the people you put into your lists can see what they are categorised under so name your lists carefully!

Consider how you might best serve your followers – could regular news items be something you could supply? Are you able to create a theme so that you are considered the go-to person for something in particular? Can you make yourself a valuable source for others online?

Identify some high-profile people you would love to get to know better or would love to take an interest in your work and target them for some special interest contact.

Be dynamic, proactive and regular 

People lose interest in accounts that lie dormant for days and weeks and will unfollow accounts that don’t look like they are used much so make sure you don’t look boring to others.

If news items are your thing, think about starting each morning/week with some key updates that you think would interest others e.g. top items you have spotted in the education news.

Be proactive by posting new content, starting new discussions and contacting people within the communities you find interesting.

Seek to engage the members of your community with content that is relevant to them, by being both proactive and reactive with your activities. Be reactive by commenting on what others post or contacting people who post content of interest to you to continue the conversation.

You can add a fun regular element like Monday cats or #FF on Twitter but keep it tasteful and don’t overdo it.

Join online regular chats where you feel you would like to learn more and eventually contribute. These are organised by hashtag and often have a regular weekly slot like #UKEdChat or #UKGovChat on Sunday evenings

Take a long-term approach     daily routine

It takes time to build a following and it takes time to know who to follow. Make sure you give yourself time.

Set goals – x followers by x date – but remember quality over quantity should always be the rule.

Make time for networking – perhaps ten minutes each morning to check your feed and tweet some news items and then ten minutes in the evenings and one half hour regular chat slot a week is what you could work towards.

Keep your profile photo the same for as long as possible – that way people will recognise you more easily online and also if you meet at an event.

Network face to face 

Make sure you attend relevant conferences and events and approach people face to face using the same principles of being genuine, helpful, cordial and so on.

Make sure you let people know on your network that you are going to be at an event.

Arrange to meet up with your online contacts for a coffee and a chat or to sit next to each other at a session.

Tweet from the event, Storify it or write it up as a blog post or LinkedIn update.

Don’t focus on the big names but don’t be afraid to connect with them and let them know what you thought about their talk, article, etc. Amazing things can happen if you dare.

Introduce yourself to people at conferences and events and you will see eventually, people will introduce themselves based on your profile.

Apply the same principles at conferences and events that you would online – be genuine, respectful, think where you can help others, be dynamic and proactive. Build in time to network.

Below are some handy tips for networking at events: 

Go to events. Attend the popular and well-known ones but also challenge yourself to attend events that might not be your first choice e.g. go to an evening think tank event of an organisation you don’t know well or whose views you personally oppose, attend a more intimate situation like a TeachMeet or a debate.

Let people know you are going to be there. If you can make a shout out several times on Twitter, asking who is else is going, you can arrange to meet and chat with people directly while you are there.

Let your colleagues know you are going and see if there is anyone they think you should approach or look out for.

If you can get a guest list ahead of the event, actively contact people of interest prior to the event by email, on Twitter or via LinkedIn and say that you will be there too. Say that you would be interested in having a coffee and a chat or just let them know you will be glad to bump into them there.

Do the same with the speakers list if there are people there you would appreciate meeting with after their talk or you just want to be aware that you are there.

If you are going to the event with colleagues and people you know, split up. Don’t spend the day clustering together with people you already have a relationship with.

Build in time to actively network. Go to the coffee breaks and lunch breaks and join tables where people are that you don’t know. Don’t spend these times on your phone checking emails or catching up on work.

Look for people who could use someone to chat to and that are standing alone. Find groups of people standing around chatting and join in. Sit in the presentations next to people who you don’t know. At lunch hand the person behind you in the queue a plate, make eye contact and get chatting.

Introduce yourself to everyone you sit next to. Good conversation starters are often the simplest e.g. Have you come far today? Is anyone sitting there? Did you enjoy that session? Are you getting much from the day so far?

Ask questions of people you meet, take an interest, don’t be quick to say where you are from, who you represent, or to tell your own story before you have heard theirs. Think of some questions to ask other people to draw them out and find some connections in common.

Take business cards with you. Set yourself some goals of how many cards you would like to relieve yourself of and to whom. Don’t be shy, just say, it was nice talking to you, here’s my card.

Ask for business cards when you get chatting to people. Write on the back of them in two sentences what you chatted about and why they might be useful/interesting in future. It’s important to do this as you won’t remember later when you need to follow up.

Follow up. Once you get back home or to the office, send an email to each of the contacts you have details for and/or tweet them. Follow them on Twitter and connect with them on LinkedIn. Say it was good to meet them and perhaps send them a link to something relevant to your discussion – remember to think of ways you can help others before you ask for help from them.

Wait after a speaker has delivered their presentation and approach them to say thank you and to ask a further question of them. Give them your card and ask for theirs.

Visit trade stands. Speak to people on them, both traders and other people visiting the stands. Assess what sorts of things are being developed, traded, gaining popularity. Give them your card, take theirs. Enter competitions, you may even win a bottle of champagne or an ipod shuffle.

Ask a question to a panel – introduce yourself clearly, the name of your organisation and state your question. It doesn’t have to be a ‘clever’ one but it should be concise. You could ask something generic like “I was interested when you spoke about x, could you say a little more about that?” It’s a great way to get people to recognise you afterwards and to get your name and that of your organisation heard.

Tweet during the event. At the end, you might want to Storify your tweets to make it easier for people to follow the narrative of the day.

‘When Governments ask for the World’

This week I was lucky enough to attend the Annual Trustees’ Lecture at the Arts and Media School, Islington. It’s always a treat. Last year was delivered by the stimulating and entertaining Grayson Perry and this year it was by the highly sensible and eternally affable Tim Brighouse.IMG_2004

Tim Brighouse delivered his lecture ‘When Governments ask for the World’, which you can also read here in full.

One of the most striking things he pointed out was just how education has changed through the ages – and how the power has shifted from the classroom practitioners to the Secretary of State for Education who has more and more powers over increasing levels of detail in the classroom. I have attempted to summarise it below

Five Ages of Education

Age Years Assumptions Powers of the secretary of state
Trust and Optimism 1944 -1968 1)     Central government’s role was to set the general policy guidelines only; the detail and most power should be left to local government which was closer to the people and therefore better able to understand their needs.

2)     Political freedom, moral freedom, social justice resonated with politicians from all parties. Education was a ‘good thing’ and we needed more of it. Schools were built; Colleges of Further Education, Teacher Training Colleges, Colleges of Advanced Technology – later turned into Polytechnics (and ultimately Universities) – were created and run by LEAs. Local Authorities also created a Youth Service, Adult Education Centres, Teachers Centres and Outdoor Pursuit Centres for residential trips as they also founded a network of public libraries and youth employment services (later called the Careers Service).

3)     It was not for governments to interfere in matters best left to professionals. In education ‘matters best left to the professionals’ meant what should be taught and how it should be taught

 Three:

1)     Removing air-raid shelters

2)     Securing a sufficient supply of suitably qualified teachers

3)     Rationing scarce capital resources for new buildings

Doubt and Disillusion 1968-1980 1)     Pupils weren’t being taught properly or the right things

2)      ‘Education isn’t working’ theme

3)     Central Government – at least in England if not in the other parts of the UK – was determined to act

Five
Markets and Managerialism 1980-2015 1)     ‘Choice’ (for parents), ‘diversity’ (of provision and types of school) ‘autonomy’ (for schools) and ‘accountability’ (by schools and local authorities).

2)     A belief in market forces and competition as a means of finding a solution to most problems.

3)     Seeing now the words ‘Equity’ and ‘Equality’ and they demanded regulation by the state since market forces, though never publicly acknowledged, couldn’t be relied upon to deliver those ideals.

4)     Markets and competition tend to produce winners and losers – sometimes more of the latter than the former. So we have managerialism by the state.

Forty
Confusion 2015-2020 1)     No national agreement on what the purpose of education is.

2)     Disproportionate focus on Literacy and Mathematics with little mention Music, Art, Drama, Dance or outdoor education or residential.

3)     Fragmentation of the system.

Over 2,000 and very little accountability. It extends to the Secretary of State defining in detail what shall be taught, how it should be taught and when it should be taught in England. This approach is not replicated in Wales Scotland or Northern Ireland.
Ambition and Partnerships 2020 – 1)     An accountability system where achievement as well as attainment is assessed, where there is an overt attempt to assess the progress of children in terms of their health and well-being, how they are able to be team players especially in solving inter-disciplinary problems which are the hallmark of the modern world, and how they are intelligent rather than how in intelligent they are.

2)     Access to schools would need to be fair rather than the competitive scramble it is now.

3)     A shared language of school improvement.

If you found this interesting, you might want to explore this timeline dating back as far as http://www.educationengland.org.uk/history/timeline.html  600 A.D

Four assumptions on the purpose of collaboration


Through a narrow window we can see only part of the sky, and not the whole vastness, the magnificence of it.”  ― Jiddu KrishnamurtiLife Ahead: On Learning and the Search for Meaning

Neot SemadarPicture: The learning community in the Arava desert in Israel

I’m new to my role as Head of Network Development and I must say I do start each day with a spring in my step, feeling intellectually challenged by the task at hand. My main focus is to get my head around understanding what is working well and how this is being shared effectively locally and nationally. It’s an amazing place to be, at the heart of a busy, collaborative, purposeful network of over 300 schools across the country.

Personally, I need to collaborate in order to make sense of the world. I’m happiest and most productive when my job involves team working, challenge and collaboration. Similarly, my ideal holiday is one where at least part of it is spent creating or building or doing something meaningful with like-minded people. (Although with my dicky knee and as I get older and more decrepit I am warming to the idea of just slowing down and sitting in the sunshine reading a good book instead).

I think one of the happiest times of my life and the most relevant in terms of personal development, was working in a newly founded learning community in the Arava desert in Israel. The community was based loosely on the teachings of great educationalist and thinker Krishnamurti where the purpose of daily life was self-awareness and growth through collaborative exploration.  The key teaching of his that I took away was, “understanding of the self only arises in relationship, in watching yourself in relationship to people, ideas, and things; to trees, the earth, and the world around you and within you. Relationship is the mirror in which the self is revealed. Without self-knowledge there is no basis for right thought and action.” I think Krishnamurti has a lot of wisdom when it comes to collaboration of all forms. I will try to use some this to illustrate my thoughts below.

Collaboration and competition

I’ve never found it easy working with those that hold their cards close to their chest and who are constantly in competition with colleagues and wary of others. I remember my distaste of it from the early days of my own schooling where I saw some children would be hunched over their work, protective arm cradling their page and head bowed to prevent ‘copying’ from any angle. Or those indignant cries you still hear in schools from children young and old: “you stole my idea!” I was so against it that when a school friend was anxious she wouldn’t have time to do her biology homework that evening for various reasons, I did it for her alongside my own. When she got an A+ and I got a B, we both thought it was hilarious and so telling of how wrong the world can be!

Even in the 8 years I have just spent in the highly competitive world of business development, I have steadfastly believed in sensible sharing of information, platforms and opportunities with others operating in the same space. I was told once that the CEO of one of The Key’s fiercest competitors used to spit on the floor of his office every time he had to say our name, and yet I would always make sure I go and say hi to their business development team at their conference stands and would be genuinely interested in their progress. Aside from the spitting CEO, we frontline BD folk were cordial and warm to each other. Why should we not be? We were all working for the same cause, to solve the same problems and enjoyed our work immensely. Krishnamurti says, “real learning comes about when the competitive spirit has ceased.”

So I am curious about how collaboration and competition can exist side by side and I am cautiously starting to investigate what collaboration is for when it comes to the education sector. There are several interesting blogs and articles on this that I have read recently. Assumption number one could be that collaboration and competition are not mutually exclusive. There can indeed be collaboration in a competitive environment and competition isn’t all bad in a collaborative environment.

Purposeful collaboration

While I love to collaborate, I am the first person to tear my hair out at long and pointless meetings that don’t seem to achieve anything except provide an outlet for those that love to talk (myself included). I will be trying to define the purpose of a meeting, project, discussion, working group before I agree to take part. In a classroom setting, I suppose the most obvious form of collaboration is the oft dreaded and much debated ‘group work’. This can be highly fruitful or completely soul-destroying depending on how it is defined and how and when deployed. I often hear my Year 8 daughter wail over the dinner table school-day-debrief when referring to another group work session at school. It goes like this:

“I mean, it’s like my teachers just want me to fail! Why do they make me do their work for them when I can’t teach the kids that don’t know what they’re doing? And all that happens is that we end up with something crap and I feel totally stressed out having to do all the work and get them to concentrate and work!”

My Year 6 daughter’s experience is different. She is a bright bunny but writing, spelling and organising herself on the page are often a struggle. She will come home buzzing:
“ We had such fun today in literacy – I’m really strong at ideas and can think of good words to use, Anna is great at getting it all down on the page quickly and has great handwriting and Carlos mucks about a bit but he is so good at making the story interesting with funny unexpected twists. We wrote a really good story and when Carlos read it aloud to the class they really liked it!”

As a teacher, coping with heterogeneous classes of up to 36 students, I often would use group work as a way to sub-divide ability groups and make sure I could spend meaningful time with each group in rotation. It takes immense clarity of purpose, clear instruction and iron rule to make it work. I am sure many teachers have really great examples of group work where the stronger students feel empowered and that they are consolidating their knowledge and skills while the weaker students feel enriched and ready to take on the challenge set by their more able peers. Tom Sherrington writes about this in his pedagogy postcard and his post on science co-construction.
Assumption number two of any collaboration is its purpose must be clearly defined, mutually beneficial and create impact and growth for all parties involved.

Collaboration with efficiencies, outcomes and impact

Collaboration can’t just be about sharing practice. Schools are flooded with examples of practice. But it can be around working out what works. This is what the school-led self-improving system is all about. And thoughts on evidence-informed self-improvement are key here. Collaborating around practice is especially useful if you can save money and time and avoid reinventing the wheel.  It can also be a way to help you understand with absolute clarity how something is going to work in your school’s context. And you are more likely to believe in what you are doing and have success if you have gone through this process. Krishnamurti believes that “you must look most intimately and discover for yourself; then it is your own, not somebody else’s, not something that you have been told, because there is no teacher and no follower.” 

If by collaborating you are going to be challenging yourself and each other, as well as developing some way of quality assuring each others’ and your own practice. This shouldn’t be confused with comparison, ranking, rating, measuring and grading each other’s efforts. Krishnamurti says, “most people think that learning is encouraged through comparison, whereas the contrary is the fact. Comparison brings about frustration and merely encourages envy, which is called competition. Like other forms of persuasion, comparison prevents learning and breeds fear.”
Assumption number three is that collaboration is worthwhile if it results in saving money, time, resources and involves an element of holding each other to account. You should be able to clearly articulate ‘what works’ in your context and the impact of this collaboration.

Collaboration to understand the problems

What schools need is time and space not just to deliver the curriculum and get through the packed school year – or to collaborate even – but to properly think through what the problem is they are trying to solve. This should happen even before they look at collaborating around how a certain practice may solve that problem. After that, they also need time to think how to incorporate a new practice into their school and to articulate how the problem they have identified will be addressed by this.  But the first step should be as Krishnamurti says, “If we can really understand the problem, the answer will come out of it, because the answer is not separate from the problem”
Assumption number four is if you can define what the problem is that you are solving and what has improved as a result of the collaboration, this is a sign that it has had an impact and was time well spent.

These are some initial thoughts on the purpose of collaboration. As I steep myself more in the theory, the practice, examples and the actual outcomes of collaboration, I am sure I will be able to articulate myself more clearly. But in the name of collaboration, I have shared some thinking here with the hope that you will help me develop it over time. Comments welcome.

Sources

http://www.jiddu-krishnamurti.net/en/krishnamurti-on-education/1974-00-00-jiddu-krishnamurti-krishnamurti-on-education-chapter-5


http://thelearnersway.net/ideas/2015/10/11/education-competition-vs-collaboration

http://headguruteacher.com/2014/04/04/pedagogy-postcard-9-group-work/
http://headguruteacher.com/2013/10/28/y9-science-co-construction-update/

http://www.workingoutwhatworks.com/en-GB/Magazine/2014/9/The_self-improving_school_system