Tag Archives: networking

BAMEed Network Conference 2018: Habits of Highly Effective People

BAMEed

When we were setting the agenda and theme for this year’s BAMEed Network annual conference, I have to admit that the idea of a theme of the habits of highly effective people felt like it could stray into contentious territory.  I don’t buy into the ideology that promotes a view that hard work breaks all barriers if you just put your mind to it. I do believe that our world is inherently racist, our institutions are structurally racist and that many white people, when faced with challenge on this are prone to being fragile and defensive, often crying out the case for colour-blindness instead of taking responsibility and committing themselves to join the call to be agents of change. We will need to all work extremely hard as a society to make meaningful changes for people of colour, Gypsy, Traveller and Roma people, the working classes, women, people with disabilities, LGBT people and the many marginalised people in general. We will need to understand that these changes need to take place, not out of pity or do-goodery which creates further ‘othering’ people of colour. Change needs to happen for the good of us all.

One of the strong themes of the day was to explore the reasons why diversity and anti-racist practice, in all its forms, is good for everyone. After all, diversity is actually good for business. In our increasingly materialistic and managerialist world, employers in all sectors and business people alike should be aware of the impact of ignoring the issues. It might seem cynical to overlook real human experience in favour of putting the business case for equality, but it might also be a good way to make people start to engage with the issues. Where you can’t first change people’s attitudes, perhaps you can change their actions.

A healthy workforce is a happy workforce

Mental health and wellbeing is a good place to start.  The evidence is there, cumulative exposure to racial discrimination has incremental negative long-term effects on the mental health of ethnic minority people in our country. Studies that examine exposure to racial discrimination at one point in time may underestimate the contribution of racism to poor health.

I think what is hard for people to understand is that when we refer to racial discrimination it is not confined to outrageous and obvious racist abuse, it is confined to these small acts, daily reminders, constant and seemingly subtle markers of territory which white people are prone to do.  White people too are victims of constant, deep and consistent conditioning that we will need to work hard to free ourselves from.

A person who is consistently made to feel that they do not belong, that they are not fully British, or they are Brit(ish) as Afua Hirsch so powerfully explains in her recent book of the same title, is exhausting. The impact on health, both mental and physical, is tangible and has been researched, written, documented and spoken about extensively. The incidents of micro-aggressions and denying people of colour an equal place in shared spaces is imperceptible to most white people’s consciousness. As a Jew, I know these micro-aggressions all too well but as a secular, white Jew, I can choose to expose my ‘otherness’ and don’t wear it as obviously as many marginalised people do.

The ‘innocent act’ of taking an interest in someone’s heritage is a prime example and in many accounts I have heard, it involves this simple but powerful way to show someone their right to be fully British is under question:

Q: “Where are you from?”
A: “London/Birmingham/Dorset/[insert any part of the UK]”
Q: “Yes, but where are you from? Where is your family from originally?”

Diverse teams are 35% more productive

Diversity in the workplace doesn’t mean having a bingo card full-house of ‘minorities’ or marginalised groups. What it does mean is diversity of thought. If you have a diverse group of people they will differ in the way they approach situations, think things through, perceive challenges, view the issues, come to solutions, work together, articulate themselves, network and collaborate. This leads to higher rates of productivity in all sectors and of course profitability in the private sector, according to a recent McKinsey study. You can’t have diversity of thought if everyone in your organisation has the more or less the same background and experience.

The best way to ensure diversity is to change recruitment practices. Too many employers say that they struggle to recruit a diverse workforce because the diverse candidates just don’t apply. Anyone who attended his workshop or has spoken to him, will know that Roger Kline’s work with the NHS is a fascinating insight into how simple changes in practice make a huge difference. The interesting fact is that while you can’t oblige people to believe this is the right thing to do morally, simple target-setting can certainly be a huge motivator for people to reach the levels of diversity, and therefore productivity, that workplaces should strive to achieve. It’s a two-pronged attack of targets and educating managers that works best of course. It’s not enough to believe, you need the tools and sometimes the carrot and stick approach to make change happen.

But Roger’s work shows that it doesn’t just stop with getting the team in. It also extends to treating people well.  His research shows that it is 1.56 times more likely that BAME staff will enter the formal disciplinary process than white colleagues, while in London it is twice as likely. We see this also with punishment and exclusion of our students in schools. We should learn from Kline and colleagues on what works and what doesn’t in promoting equality for our staff members and our children.

Change always begins with me

There is a place though to consider what measures each of us can take to promote change, point out inequality where it is taking place and to position ourselves as best as we can to mitigate the effects of structural and inherent racism in our society.

For me as a white person, I know that I have a moral responsibility to keep reading, learning, listening and educating myself so that I can open doors, send the elevator back down, and share my privilege where I can. As Peggy McIntosh so rightly points out, white people have a ‘knapsack of privileges’ which we are encouraged to not even recognise or see as inherent to the experience of ‘whiteness’ and white privilege. She says, “As a white person, I realised I had been taught about racism as something that puts others at a disadvantage, but had been taught not to see one of its corollary aspects, white privilege, which puts me at an advantage…I have come to see white privilege as an invisible package of unearned assets that I can count on cashing in each day, but about which I was ‘meant’ to remain oblivious”. I was pleased that this year, our conference included more white delegates than ever. We are yet to be blessed with ‘the great white male’ among their number. Next year, our conference will be in Brighton on 15th June and I hope that we can do better on this front.

My fears of even a hint of victim-blaming or ‘just try harder’ message coming across in our choice of theme transpired to be unfounded of course. One workshop I attended, further helped me reconcile my original worry.  Issy Dhan’s session explored how we can make our work and achievements more visible in the workplace. He was sensitive to the fact that culturally, especially those not socialised and conditioned in the way our white, British, male colleagues may have been, can find the whole concept of potential immodesty, extroversion and trumpet-blowing hard to stomach. However, some simple processes and actions can go a long way to helping make ourselves more visible as credible people in the workplace and the knock-on effect can be to raise the profile of our perceived minority group, whether we like it or not.

One great and relevant piece of advice came from one of the participants in this particular workshop. She said that where your workplace still isn’t convinced of your strength and worth, consider making your impact outside of the workplace. Get involved in things you can lead, organise, be active in. Show your professional abilities and leadership qualities. Blogging, writing for professional publications and getting involved in movements like the BAMEed Network are prime examples. We’d be delighted to see your blog on the event and to hear what impact it had on you. We are looking for more regional leads who can ensure that across the country we are making change happen. Just get in touch, we’re waiting to hear from you.

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Why be a governor?

BEST SCHOOL

This Saturday, the inimitable Raj Unsworth and I ran a session on thinking like a governor at the BAMEed Network conference in London. The session was aimed at anyone thinking about school governance, but in addition, was aimed at anyone thinking about BAME representation on school governing boards.

It is true of many governing bodies that they are made up of the usual ‘pale, male and stale’ volunteers. We shouldn’t overlook the great contribution governing bodies can make, whatever their make-up. However, to better reflect diversity in general or the school community and/or that of our country as a whole, if you are from a black, Asian or minority ethnic (BAME) background, this is your chance to help change this just by taking your rightful place around the table. Of course, you should not be expected to represent and speak for all BAME people, so watch out for this. If you aren’t BAME and have an awareness of and a commitment to addressing any of the issues that affect BAME students, staff and community members, I can’t urge you enough to be vocal, challenging and insistent about this as a governor. This is an excellent way to recognise and unabashedly use your white privilege for the common good. If you feel you don’t know much about the issues, but would like to know more, just do some Googling and start getting yourself educated! Following the @BAMEedNetwork might be a good place to start.

Raj, with her rich experience of over 20 years can give the low-down on the intricacies of being a governor at an academy or a multi-academy trust and this is probably worth setting out in a separate piece rather than trying to cram it all in here. This piece will cover school governance in general and what you might like to consider if you are exploring whether you should become a governor.

Why be a governor?

If you already work in education, you might think that volunteering as a school governor might be counter-intuitive and that if you are going to volunteer it should be time spent elsewhere. However, there are many benefits to you becoming a governor.

Firstly, for your own professional development, school governance, in any phase or type of school or academy is a fascinating opportunity to come out of your comfort zone, up your game as a professional and to see things from a different angle.  You will see that there is more than one way to skin a cat, whether you choose to volunteer in a school like your own, or one that is wildly different.

You can see what your own school looks like from a strategic perspective, or see another school that is similar, or indeed completely different from your own place of work. Whether you are a governor in your place of work or in a different school, you can gain the opportunity to set the strategic direction of the school, shape the school development plan and see how these play out in practice.

You can get a chance to take on leadership roles in manageable chunks, for example by chairing one of the committees and practising ensuring that the aims, progress and outcomes of the committee are addressed well.

Let’s look more closely about the pros and cons of being a governor at your own school or in another school.

Being a staff governor at your own school: pros and cons

Being a staff governor at your own school is one of two particularly challenging roles on the governing body. The other is that of parent governor and I will cover that later on. It is a challenge because you have to keep front of mind at all times that you are a representative from the staff but you are not a representative of the staff. You are not a union rep, you are not there to champion the grumbles and needs of the staff body, and nor are you there to report back to the rest of the staff about what came to pass in the meetings. All minutes are freely available, so any staff member that is interested, can read these after each meeting.

Many staff members may feel quite intimidated by being a staff governor at their own school for the simple reason that you are exposed to situations where you may disagree with your boss, the headteacher, and you will need to speak out if you do. A huge part of effective governance is knowing how to challenge and question things with the aim of ensuring real rigour in decision-making, and to support the school to do the right things for the right reasons.

Finally, being a staff governor means you have a strange insider-outsider status which means that at some points during meetings, committees and decision-making, you might actually be asked to leave the room as there will be a conflict of interest or a certain level of confidentiality that needs protecting. If your school’s governing body is not very effective, you may also find it demoralising to see in more detail some of the school’s weaknesses and struggles to address these well at a strategic level beyond the day to day operational activities you know more closely.

One of the pros is simply the flipside of the issue raised above: a different relationship with the headteacher. If you are looking for an opportunity to show your leadership skills and demonstrate your disciplined integrity in this tricky role, this is your chance. If you have respect for your headteacher and they are able to model how the relationship with the governing body works, this can be really good training for a time when you might be a headteacher yourself.  And if you wanted to see how a school development plan is put together and monitored throughout the year, you will have a unique perspective of both the strategic and the operational machinations that go into setting and executing the school development plan’s aims.

Being a parent governor at your child’s school: pros and cons

If you don’t have children, skip on to the next section! As mentioned above, this is a difficult one to pull off without either using your child’s experience as your only frame of reference, or being so hell bent on not doing that, that you end up not being able to find a way to address issues your child is facing at school for fear of being seen as pulling rank as a governor. Being a parent governor means trying to hold in mind all children at the school, and trying to banish from your mind your own child, their friends and specific little faces that are familiar to you. Being a representative from the parent body, but not a representative of the parents is one that the whole school community invariably struggles with. Your child’s friends’ parents will say things to you as a governor, expecting you to “sort it out”. Teachers who don’t understand the nuanced position of a parent governor can be just downright weird with you. There can even be repercussions on your children if you are seen to be too challenging or your children can be favoured if you do a good job for the school in your parent governor role. I found being a parent governor excruciatingly difficult myself and am in a much happier place being a governor at a school with which I have no personal history or affiliation.

The big advantage of being a parent governor is that you are already embedded in the school culture and it is easy to see how the values, the aims of the school development plan, policies and decisions play out in practice. You are immersed in information that helps you, such as letters home, parents evenings, how the school feels and responds to key events, behaviour issues, even snow days. You know the teachers, the parents on the school gates, and the way the school works. This is all something that is really hard to get a feel for if you don’t make time to explore all of this.

One double-edge sword of being a governor at your child’s school is related to The Guilt. You know The Guilt. It’s that feeling we all have as working parents, especially as teachers who are parents, that we are not there enough for our children, and often spend more time celebrating other people’s children’s magical moments and milestones more than we do with our own. Well, being a parent governor can either exacerbate this feeling or can in fact alleviate it. Ideally, your workplace will give you time and flexibility to be a governor because it is such great CPD. Where better to spend that time than at the school where your child learns? You can get even more of a feel for it, you can feel you are helping to make it even better for your own and all the children there, and you can get another perspective on what is behind some of the rhythms, routines and culture of the school.

Being a local authority or community governor: pros and cons

Whether a school is a local authority school or an academy, it needs to be the focal point of the community. Being a governor from the local community is a way to support this, and also a way to declare your commitment to your own community.

A lot of multi academy trusts will have some success at attracting ‘career governors’, local business people keen to bolster their CVs, and cash in their Corporate Social Responsibility (CSR) hours by supporting a school. Their skills and experience are useful indeed to schools, but someone with up-to-date education experience can be much appreciated as well.  Being a trustee of an academy can give you valuable exposure to the charity sector and it operates differently to a maintained school governing body. It’s worth reading up on the roles and responsibilities of being a trustee or governor at an academy or a multi academy trust as these are different from those of maintained schools, which people often don’t realise until things get difficult.

As mentioned above, having no link to your own workplace or children’s school can be a very positive thing. And if you are thinking about being altruistic and not being suspected of having any ulterior motives or interests, this is one way to make that really clear!

As a teacher, you can think about what you want to gain from your governor experience and direct your choice of school accordingly. You might want to choose a school that is similar to the one you work in, so you can get a different view on some of the challenges and how they are addressed. You might want to broaden your frame of reference and deliberately choose a school which is a different phase, intake, demographic, size. If you work in a secondary school, being a governor at a primary feeder school can be really informative and worthwhile. If you care about SEND children, you might want to choose to work in a special school to understand some of the issues and successes there. Or perhaps a Pupil Referral Unit or Alternative Provision setting could be stimulating and useful. You might want to choose a school that is in difficulty rather than an outstanding school, so you can really commit yourself to making an impact. You will certainly get feedback on this if the school undergoes any kind of Ofsted monitoring or inspection. Similarly, if your school is struggling, it could be useful to see what it looks like from a different viewpoint (although there’s no guarantee that the governance is outstanding, especially if the school hasn’t been inspected for a while)

Wherever you land, as a governor at a school where you have no prior connection, you can happily get stuck into seeing the world from the other side of the table. You will be exposed to HR, finance, strategic planning and examples of practice – good and bad – that are great for you to learn from and for your professional development. You might even find yourself chairing a committee that hones your skills in a particular area of the school’s development. You could even find yourself part of the recruitment panel for a new headteacher or, less uplifting but equally eye opening, a serious HR issue. You could be there when an Ofsted inspection happens. If you ever want to step up to headship, what a great experience to see these processes from the other side of the table first. You will also be exposed to governor colleagues from the world of business, local councillors, and more, who could be handy to know and could differ from your usual social and professional group. All good social capital to help you on your way professionally.

How do you build your confidence when you are starting out?

Don’t assume that because you work in education and perhaps ‘know how to do meetings’, you know it all. I would recommend that you go to your local authority governor induction, specific training sessions and any termly governors briefings meetings. They are usually very good – and even if they are awful, they are so eye opening and anthropologically enlightening! I have been to some briefings that felt like I was in a Mike Leigh film just by virtue of the range of people there and their behaviour. Others have left me so impressed with how the local authority is addressing issues that affect the local community and doing heroic efforts to do what is best for those in their care.

Make sure the school gives you a thorough induction too. Again, even if you are a staff governor or a parent governor, a good school induction will give you the information you need and will set the scene for the modus operandi you need to adhere to. A good Chair of Governors will do this themselves and might also match you with a more experienced governor as a buddy for a time.

Join Twitter or Facebook school governor groups.  Read online, especially when you get the papers for the upcoming meeting. Go through the agenda and papers carefully and note any questions or thoughts you have. Have a look online at the National Governance Association resources or on The Key for School Governors or The School Bus website. Ask your school if they have a subscription to any of these, and if they don’t, do a free trial in the first instance.  Don’t be afraid to ask the school to invest in subscription if you think it is worthwhile. I am of course biased, but I can’t really imagine not having access to The Key.

How do you become a governor?

There are several ways to become a governor. If you want to be parent governor, this needs to be by election. Ask the headteacher or Chair of Governors when the next vacancy is coming up and express your interest in standing for election. If you are not choosing the parent or staff governor route, I would recommend doing some research into your local schools and doing your own process of exploring the pros and cons to help you decide whether you become a staff, parent or community governor. My favoured method, once you have decided, is to send an email to the school you would like to volunteer at, with your CV and a cover letter of why you are interested in becoming a governor at the school. Follow up with a call if they don’t come back to you.  A good governing body will interview you and will want to find out more, although many have a ‘bums on seats’ approach and will be so flattered and amazed that they will snap you up, no questions asked! Once you are a governor and have found your confidence, if that was the case when you started, you can always take it on to sort out how governors are recruited, the type of skills auditing that happens and ensure that the selection and training of governors is tip top.

There are also organisations that have a specific mission to recruit and sometimes train governors. The School Governors One-Stop Shop (SGOSS) and Inspiring Governance both have match-making services. You can also contact your local authority Governor Services department and offer yourself up there.

I’d be delighted to hear any further comments you might have that might be useful to others, or if you spot things that I might have missed or misrepresented here. Just add them into the comments section, or drop me a line and I will incorporate them if I can. If you do decide to become a governor, let me know. And if you need any support and I can help at all, similarly, get in touch!

Good luck!

Don’t treat marketing and PR as an occasional necessary evil, be wicked at it from the get-go

 

marketing-cycle

Source: Simon Hepburn 

It was the level of marketing and PR that surrounds secondary school choices that got me interested in this area in general with regards schools. It might sound entirely bonkers to admit that a school with a seemingly poor reputation caught my attention and ended up being the one my children attend today. Doing what every parent does when they don’t know better, I asked other parents about schools in the area. One school nobody seemed to mention, but that was a stone’s throw from my home, always got the same response when I asked about it. People seemed to think it was a bit rubbish – but when pressed, no-one could say why and not one of the people who had an opinion on the school had visited it, knew anyone who went there or had even read anything about it. Me being me, I had to investigate. Since then, the school has invested time and energetic enthusiasm into their PR and marketing, and its reputation is starting to match that of the actual magic that happens every day at the school. I tell people, get your oldest in now, because all too soon, it’s going to be oversubscribed. Turns out the other local school that parents told me they just “knew” was amazing and a first choice, and whose headteacher blogs about incessantly, is about to take a reputational nose-dive since the latest Ofsted visit, as the hype might not live up to the reality.

When we talk about PR and marketing with regards schools, there seems to be a level of distrust and even disgust from many, as if this is solely the realm of the private sector, the commercial and the corporate. However, savvy schools are realising that this area is absolutely vital not only if you want to keep pupil intake high, but also if you want to have some control over the story that is being told about your school. Providing you can back up your claims with substance and it’s not all puff, when times are good, your reputation will be good – people will want to come to the school, existing students and their parents, and staff members will be well-informed about all the great things that are happening, and they will feel proud and justified by their choice to be part of the school community. When things go wrong, the proverbial dog mess hits the whirring blades of the media circus fan, this good stuff you’ve been consistently broadcasting could just be what people remember despite anyone’s best efforts to pervert the course of justice.

Good marketing covers several bases that shouldn’t be ignored, especially in the complex and challenging education landscape today. Here are some of them:

  1. Your school can be seen as the first choice school if you articulate and market what your unique selling points are and keep making sure these are firmly grounded in the experience of the school community
  2. In a landscape of increased competition, and where the new shiny ideas such as academies, free schools and now grammar schools catch parents’ eyes, building networks and partnerships with others across the sector and with local business that benefit students and staff alike, can make your school stand out too
  3. Promoting good news stories regularly and consistently can stand you in good stead when things do go wrong or the going gets tough. Ongoing reputation management leads to robust damage limitation
  4. Good reputation with the local community and across the sector can lead to excellent partnerships, some of which can support alternative revenue streams, which in turn can help the school when flat cash is at a premium. Future partnerships can also create future opportunities for your students in universities, local business and beyond
  5. A school that is clearly a great place to work and to study will draw not only parents to send their children there, but will also be attractive to teachers. If you can articulate and broadcast widely the culture, ethos, CPD opportunities, and the high-quality education to be gained there, you can recruit and retain staff as well as families wanting to send their children to the school

The importance of marketing and PR really shouldn’t be overlooked. Traditional marketing for schools has been all about profile-raising for the purpose of successful recruitment and retention of both students and staff. Marketing is about improving and maximising brand opportunities. Taking this a step further and savvy marketing can mean future-proofing your school as mentioned above, and ensuring that your school is a first choice school for the surrounding area. The ninja marketers will also be mitigating some of the pressures in these financially straitened times, and will be using marketing for resources and income-generation through building meaningful networks and partnerships that benefit the school for years to come.

Links and resources for further reading:

If you are interested in learning more, Simon Hepburn from Marketing for Schools has many resources and opinion pieces from his many years’ experience on his website here

There is a good overview written by Simon called, How does your school stand out from the crowd, in SMT Magazine here. This sets out the cycle of marketing and PR  shown above that schools should embark on and helps you think about who in your school should be building the skills and expertise and making time for such a role.

Janet Murray gives useful advice on ‘How to link up with journalists on social media without feeling like a crazy stalker’ here. Her website contains all sorts of other useful links, articles and blog posts.

The Key for school leaders and NASBM (National Association of School Business Managers) have produced these useful slides called Why marketing matters to schools and their School Business Manager Toolkit also has some information on marketing your school successfully.

 

Principles of effective networking

networking
Photo Credit https://www.challengepartners.org/

Networking is about face to face meetings as well as online activity through Twitter, LinkedIn or other social networking tools. Here are some basic tips for online networking that can help you build your network and ensure that you are a trusted, reliable and desirable person to know online.  Skip to the end section if you would just like some tips on face to face networking.

Be genuine 

Make sure your “about” or “bio” page on Linked In, Twitter etc. effectively and genuinely communicate who you are. Have a photo of yourself that is genuinely you – resist the urge to put your best wedding photo or a younger, sun-tanned you if this isn’t how you usually look. Also avoid putting pictures of yourself with other people as this is just confusing.

Don’t hide behind an anonymous account or a fake persona. This should help you to be careful and gracious in your interactions with people. Many people instinctively don’t trust anonymous or fake accounts on Twitter.

It’s not a bad idea to occasionally (not constantly) post something of a personal nature to your social media accounts, which can help your followers to connect with you on a more personal level.

Be respectful at all times   your mum

While being genuine, if you are identifying yourself as an employee of an organisation, be aware that you will usually need to be agenda-neutral, apolitical and always respectful to protect the integrity of your employers.

Make sure all of your activities – your postings, comments, questions, pictures and videos – all reflect your professionalism and dedication to your field. Internet postings, even deleted ones, are available for ever more and can resurface at any time.

Imagine your boss is reading what you are saying, and your mum, and perhaps a child that you know. It’s okay to be passionate, to make a point or to stimulate discussion but the more cordial and measured you are, the better the response you will have.

Don’t be afraid to say something. Many people just re-tweet as a way to avoid ever thinking of anything to say or to avoid being seen to be taking a stance. Just choose your words carefully – often, asking a question with a news item you post is better than stating a point of view e.g. Could government do more to help students from deprived backgrounds? Or attribute the point of view to where it belongs e.g. School leaders are angry over cuts to LA support.

Networking is a two-way street – give first and give more            networking and generosity

Think about what you have which is interesting or useful to someone else before you consider what it is that you want from other people.

Think about how you can help another person and don’t be afraid to offer your support.

To do this, you need to learn what interests your followers and remember or keep a note of it so you can reach out appropriately. Some people organise the people they follow into ‘Lists’. But remember the people you put into your lists can see what they are categorised under so name your lists carefully!

Consider how you might best serve your followers – could regular news items be something you could supply? Are you able to create a theme so that you are considered the go-to person for something in particular? Can you make yourself a valuable source for others online?

Identify some high-profile people you would love to get to know better or would love to take an interest in your work and target them for some special interest contact.

Be dynamic, proactive and regular 

People lose interest in accounts that lie dormant for days and weeks and will unfollow accounts that don’t look like they are used much so make sure you don’t look boring to others.

If news items are your thing, think about starting each morning/week with some key updates that you think would interest others e.g. top items you have spotted in the education news.

Be proactive by posting new content, starting new discussions and contacting people within the communities you find interesting.

Seek to engage the members of your community with content that is relevant to them, by being both proactive and reactive with your activities. Be reactive by commenting on what others post or contacting people who post content of interest to you to continue the conversation.

You can add a fun regular element like Monday cats or #FF on Twitter but keep it tasteful and don’t overdo it.

Join online regular chats where you feel you would like to learn more and eventually contribute. These are organised by hashtag and often have a regular weekly slot like #UKEdChat or #UKGovChat on Sunday evenings

Take a long-term approach     daily routine

It takes time to build a following and it takes time to know who to follow. Make sure you give yourself time.

Set goals – x followers by x date – but remember quality over quantity should always be the rule.

Make time for networking – perhaps ten minutes each morning to check your feed and tweet some news items and then ten minutes in the evenings and one half hour regular chat slot a week is what you could work towards.

Keep your profile photo the same for as long as possible – that way people will recognise you more easily online and also if you meet at an event.

Network face to face 

Make sure you attend relevant conferences and events and approach people face to face using the same principles of being genuine, helpful, cordial and so on.

Make sure you let people know on your network that you are going to be at an event.

Arrange to meet up with your online contacts for a coffee and a chat or to sit next to each other at a session.

Tweet from the event, Storify it or write it up as a blog post or LinkedIn update.

Don’t focus on the big names but don’t be afraid to connect with them and let them know what you thought about their talk, article, etc. Amazing things can happen if you dare.

Introduce yourself to people at conferences and events and you will see eventually, people will introduce themselves based on your profile.

Apply the same principles at conferences and events that you would online – be genuine, respectful, think where you can help others, be dynamic and proactive. Build in time to network.

Below are some handy tips for networking at events: 

Go to events. Attend the popular and well-known ones but also challenge yourself to attend events that might not be your first choice e.g. go to an evening think tank event of an organisation you don’t know well or whose views you personally oppose, attend a more intimate situation like a TeachMeet or a debate.

Let people know you are going to be there. If you can make a shout out several times on Twitter, asking who is else is going, you can arrange to meet and chat with people directly while you are there.

Let your colleagues know you are going and see if there is anyone they think you should approach or look out for.

If you can get a guest list ahead of the event, actively contact people of interest prior to the event by email, on Twitter or via LinkedIn and say that you will be there too. Say that you would be interested in having a coffee and a chat or just let them know you will be glad to bump into them there.

Do the same with the speakers list if there are people there you would appreciate meeting with after their talk or you just want to be aware that you are there.

If you are going to the event with colleagues and people you know, split up. Don’t spend the day clustering together with people you already have a relationship with.

Build in time to actively network. Go to the coffee breaks and lunch breaks and join tables where people are that you don’t know. Don’t spend these times on your phone checking emails or catching up on work.

Look for people who could use someone to chat to and that are standing alone. Find groups of people standing around chatting and join in. Sit in the presentations next to people who you don’t know. At lunch hand the person behind you in the queue a plate, make eye contact and get chatting.

Introduce yourself to everyone you sit next to. Good conversation starters are often the simplest e.g. Have you come far today? Is anyone sitting there? Did you enjoy that session? Are you getting much from the day so far?

Ask questions of people you meet, take an interest, don’t be quick to say where you are from, who you represent, or to tell your own story before you have heard theirs. Think of some questions to ask other people to draw them out and find some connections in common.

Take business cards with you. Set yourself some goals of how many cards you would like to relieve yourself of and to whom. Don’t be shy, just say, it was nice talking to you, here’s my card.

Ask for business cards when you get chatting to people. Write on the back of them in two sentences what you chatted about and why they might be useful/interesting in future. It’s important to do this as you won’t remember later when you need to follow up.

Follow up. Once you get back home or to the office, send an email to each of the contacts you have details for and/or tweet them. Follow them on Twitter and connect with them on LinkedIn. Say it was good to meet them and perhaps send them a link to something relevant to your discussion – remember to think of ways you can help others before you ask for help from them.

Wait after a speaker has delivered their presentation and approach them to say thank you and to ask a further question of them. Give them your card and ask for theirs.

Visit trade stands. Speak to people on them, both traders and other people visiting the stands. Assess what sorts of things are being developed, traded, gaining popularity. Give them your card, take theirs. Enter competitions, you may even win a bottle of champagne or an ipod shuffle.

Ask a question to a panel – introduce yourself clearly, the name of your organisation and state your question. It doesn’t have to be a ‘clever’ one but it should be concise. You could ask something generic like “I was interested when you spoke about x, could you say a little more about that?” It’s a great way to get people to recognise you afterwards and to get your name and that of your organisation heard.

Tweet during the event. At the end, you might want to Storify your tweets to make it easier for people to follow the narrative of the day.

Social media: handle with care

Anyone who knows me knows how much I love my social media. I use Twitter and Linked In professionally and I keep my relatives and friends up to date with my family life through Facebook. And yes, I am starting to explore the wonders of blogging through WordPress. Twitter, in particular, has given me so much. It has opened my eyes, broadened my horizons and provided a reach I never imagined possible. There are times when it’s a bit weird – although still on the spectrum of not unpleasant – like when someone approaches me at a conference and says, “Excuse me but are you @Penny_Ten? Amazing to meet you, I’ve been following you for ages!”

But there have been times when it has got messy. Two examples stay with me and make me feel extremely uncomfortable. The first is what I can now jokingly refer to as my ‘claim to fame’ of having been hounded 24 solid hours by one of our finest and most prolific Twitter edu-trolls. Among other things he called me a liar and anti-Semitic. I feel proud that I didn’t buckle under his attempts to humiliate me until he finally skulked away and blocked me. But it was traumatic and degrading. While it was happening, several of my Twitter allies were direct messaging me, encouraging me to keep to my cordial, outwardly calm stance. But my boss was far from happy the following Monday and I really wondered if the whole very public episode might somehow undermine me professionally. Teacher Toolkit writes about his own similar experience and captures well that awful sense of being emotionally violated by his attacker.

The second occasion was when a long-time LinkedIn professional contact of mine suddenly went creepy on me and started propositioning me in the most unwholesome and inappropriate of ways. I told him in no uncertain terms that he was completely out of order and disconnected from him on LinkedIn immediately. I admit that I had stereotypical assumptions about him as he was married, a practising Christian and much older than me. It took me by surprise and made me realise that you never really can tell.

So you see while it would be hypocritical of me to ban my children from enjoying the modern privileges of online life, I am keenly aware that it has real dangers for all of us. Some of these dangers are concerned with other people’s malicious intent to harm us and others are more connected with the relentless nature of being constantly available and always in communication with the outside world. It is my job to make sure that my children know how to be safe. As parents and as teachers we can’t keep children safe all the time and in every situation. What we can do is set boundaries that are age-appropriate, equip them with sound and constantly evolving understanding and hope for the best. Grim and extreme as their example is, Breck Bednar’s parents explain this all too well in the article in the Guardian this weekend. Breck was a 14 year old boy who loved gaming and who was groomed online and murdered in 2014.

When one thing leads to another

I have two daughters aged 13 and 10. Like most young people of their age group, they are pretty active online. My youngest is an avid Minecrafter often joining shared servers to play and chat with a combination of school chums – and people she has no idea who they are. She also uses WhatsApp to communicate with her friends and family. The oldest, like many 14-17 year old girls has two popular Instagram accounts. One has over 2k followers and contains pretty good street photography, the other account seems to be mainly selfies and other such stuff. She invests much time in maintaining them both. She also has Snapchat, WhatsApp and Skype. They both know the rules and understand why we have them – no pictures of you in your school uniform, no sharing your full name, details about where you live, go to school, where you hang out with people with those you don’t know personally. We found watching this short film on Thinkyouknow.com was really useful in helping all of us to get gain a basic understanding of how quickly and simply things can get complicated.

I was quite impressed with my oldest’s use of Skype. Especially since our own family experience of it was excruciating weekly meet ups with the grandparents abroad which mainly consists of various combinations of each side saying “I can’t see/hear you, can you see/hear us?” and then it usually ends up with one of us on the phone directing granny and grandpa on how to switch on the mic or the webcam. We would watch their pixelated looming faces peering into the screen or hear someone bump their head on the desk and swear as they returned from wiggling some cable or other to solve the issue. The kids would invariably slip away unimpressed using the commotion for cover. But no, my oldest daughter uses Skype to do her homework with a friend and for general chit chats.

I did become alarmed recently though when I heard her laughing and chatting away with someone new in her room late one night. When I enquired casually who it was, and she said a name I didn’t know, I asked her where she knew them from. I wasn’t expecting her to say they ‘met’ on Instagram and then one thing led to another. I felt my stomach lurch when she said that. And I saw the look of panic and then defensive defiance on her face when she realised that this was not cool. You see it’s one thing to like each other’s pictures and quite another to start messaging each other when you don’t know each other. But to give out your Skype details and to start actually talking intimately is quite another ball game. The one advantage with seeing someone on Skype though is that you can fairly accurately gauge whether they are who they say they are. Unless they are posing and grooming you to meet their older friends. It has been known. My take on it was to explain that we are all feeling our way on this, and it is better to keep the communication channels open rather than force my daughter underground and into deception and concealing her activity. We talked for a long time about why there may be dangers and how to be careful about these. But I am still jittery and know that we all need to stay alert.

Social media or anti-social media?

Earlier this week the NSPCC chief executive, Peter Wanless, warned of a nation of deeply unhappy children, due to “the pressure to keep up with friends and have the perfect life online … adding to the sadness that many young people feel on a daily basis”. And this is something that has also had mixed impact on us as a family. My youngest was a little isolated socially until we managed to get her a smart phone on Freecycle and suddenly she was meeting up with her classmates at weekends and chatting with them after school during the week. It was as if the floodgates were opened and her social life took off. My oldest also has a varied social life but actually getting up and going out gradually became less of a priority. Until we had a very dramatic incident which shook her out of it.

I am not sure I will be able to convey the force of the drama clearly here but it went like this: over a period of weeks, she had been on her phone what seemed like constantly. She was putting herself under pressure to build up her Instagram following, and she was chatting to school friends as well as some of her friends from our previous life abroad. Evenings and weekends would be spent getting homework quickly out of the way and then endless screen time. TV on so she could keep up with Dr Who discussions later, WhatsApp pinging, thumbs scrolling and pumping ‘like’ on photos so others would ‘like’ hers. It was relentless. And we regularly intervened, nagged and set boundaries. We gently placed her phone in a drawer overnight and switched off the Wifi at 7.30pm.

One Friday we could see yet again she had no plans to meet anyone real face to face or do anything meaningful over the weekend. The next day we tried to help her find someone to meet with, offered to spend the day out together and eventually in desperation, established a no-screens-until-evening rule – and it was hell. Our mature, reasonable, sensible girl was simply like a raging addict. By the Sunday, she wouldn’t even get up, wash, eat, establish eye contact. We did everything we could to get her to move on to something else. By Sunday night she was like an empty shell. On Monday morning she announced she was ill. I was outraged and quite alarmed and felt I had to put my foot down. I insisted she get out of bed, wash and go to school. She was morose, floppy, glazed. But I was determined that she would go and get off the blinking screens. Off she went, still protesting, but she went. Dad and the youngest left for work and school. She must have been waiting and watching nearby and saw her chance. She didn’t know that I was planning to work from home that morning before I had to go to a meeting and so when she crept back in, she nearly jumped out of her skin when she saw me there glaring at her. She turned and fled and for a while we had no idea where she was.

The long and the short of it is that it all came to a head, and we ended up that evening having a three hour, very intense and deep discussion about what it is to be a teenager nowadays. She was distraught, bursting forth hearty wails and gasping tears. She had reached an extremely dark and painful place. It was frightening for me to see her like that but it was important to unpack, together, how the intensity of feeling had been fuelled by this relentless online interaction and screen time. I could see how it had become mesmerizing, sucking up her energy and how she just couldn’t get herself to disconnect and to meet with some of her offline real-people friends, face to face. She challenged me about my use of social media and whether I needed to rein myself in a little too and then she came up with the idea of writing down and committing to everything we had discussed. So was born the “A Healthy Use of the Phone” contract we have hanging on our pinboard and that we are all bound to as a family.

contract

As parents, as teachers, as people who live in a digital age, we need to help each other to honour healthy use of the Internet and social media. We need to stay alert to the wonders and the potentially addictive nature of this tool. We need to do this regularly and especially when things are going well. In honour of the memory of Breck Bednar, next week I plan to sit down with my children and watch the harrowing documentary about him on BBC3 called Murder Games. I’m not looking forward to it but I feel we must.

Sources:
Think You Know is an excellent resource on safe use of the Internet for young people, parents and teachers http://thinkyouknow.co.uk/

Bad Blogging by Teacher Toolkit http://www.teachertoolkit.me/2015/11/08/bad-blogging/

Guardian newspaper article on Breck Bednar http://www.theguardian.com/lifeandstyle/2016/jan/23/breck-bednar-murder-online-grooming-gaming-lorin-lafave

Murder Games: The Life and Death of Breck Bednar http://www.bbc.co.uk/programmes/p03cgtx5

Daze Digital short piece on girl Instagrammers http://www.dazeddigital.com/photography/article/28682/1/hit-follow-on-these-teen-photographers-taking-over-instagram

Guardian article about the online pressures of social media making children unhappy http://www.theguardian.com/society/2016/jan/07/online-pressures-unhappy-children-cyberbullying

 

If you are serious you have to go hunting

Binoculars

The Festival of Education list of speakers is out

The  initial list of speakers proposed for the Festival of Education 2016 is out. There are some great names there and I’m really excited to be going again this year, as I have every year since it started. As I scrolled down the faces, it really stood out how many of them were white and male (not to mention that five of them are called Andrew/Andy!) I pointed out this white and male bias on Twitter and was met with the inevitable flurry of likes and retweets and a couple of push backs.

The main thrust of the small amount of resistance I received to my pointing out that there is an imbalance seemed to be that this was a self-selecting group. To become a speaker there relied in part on people putting themselves forward. 300 people did, and none of them were turned away. I think I understood my Twitter colleagues as saying that if people don’t put themselves forward that aren’t predominantly white and male, then they are just making the balance the way it is. It was hard to explain myself in little 140 character snippets so I want to set out what I feel needs to be said here.

Who should speak?

As a teacher in the classroom and later in my professional life as a leader running meetings, I was always aware that everyone in a group should have a voice. It’s easy to get this wrong and through good intentions to crush those that are naturally outspoken and enthusiastic and swoop down and ask someone what they think while they quietly die inside from having all eyes on them. But we do have a responsibility to make sure every voice is heard and to find a way that works for everyone to have those voices included in the debate.

These days I often take part in meetings and discussions in my day to day life. I know that I have no problem speaking up most of the time. In fact, I know that I have a duty to be very attentive to how much of the group’s time is taken up by my own voice. It was a breath of fresh air to be in a management meeting recently where we discussed exactly this and decided how we would ensure that everyone has space, time and the awareness of their colleagues to help get this balance right so we can make good decisions together. It can make people who are outspoken feel just as anxious as those who are not, if the balance isn’t right. No-one wants to feel they are contributing too much or too little. The best environments are where everyone takes equal responsibility to get the balance right and it is recognised that there are certain inbuilt imbalances that need to be watched for carefully and which can change depending on the issue at hand. If we want to get this right, we have to hunt out these imbalances and actively address them. If you are serious, you will whether that’s in a small meeting or you are scanning the proposed list of speakers for a major event.

The problem with self-selection

Self-selection on the face of it seems like a wonderfully fair and open way to organise an event. It clearly invites people who think they have something of worth to say, to have a platform to say it. You might ask what the problem is. You are guaranteed to get some really enthusiastic, responsible people coming forward who will consider carefully what they are going to say, how and why – lest they make fools of themselves in front of everyone who is anyone in education – because everyone who is anyone tends to rock up to the Festival of Education. (If you haven’t been, imagine an extremely civilised education equivalent of the Glastonbury Festival – without the mud, the terrifying toilets, the noise, the drugs etc).

To my mind, while this self-selection is a good way to get some initial ideas for willing presenters, if it was the only way of selecting speakers, it would be lazy and the same as standing in front of a class and saying, “if you know the answer, shout now”. I must point out that because this shout out for speakers by the Festival of Education was done on Twitter, it is like standing in the furthest corner of the classroom whispering or texting a couple of people saying, “if you know the answer, shout now”. Most educationalists are not on Twitter. Hard as it is to comprehend this fact, I have to keep reminding myself of this daily. And many educationalists that are on Twitter and who blog have ample platform to say what they think.

I know this isn’t the only way that the Festival of Education organisers are looking for speakers, so this is not an attack or an accusation. So again, if you are serious, you need to go hunting using a wider method than shouting out on social media.

Event organisation and programme management is a serious business

I have quite a bit of experience of event organisation. This is from all angles as a delegate, an exhibitor/sponsor and as an organiser thinking through balanced programmes for events. It’s not easy. You need to do a lot of research and talking to people to find the right speakers and to get the right balance that reflects the sector you are operating in and the issues you know for a fact need to be covered. You need to include known names and people that will pull in an audience in the first place or no one will come, but you also have a unique opportunity to bring in some people that are perhaps lesser-known and have much to say that could be of benefit to the community you know will be present at your event. And you will need to work hard to find these people, to describe what they are going to say and why others need to hear it.

It can be even more difficult to get speakers that are actually good at speaking publicly. Some people have great experience and probably much to say, but they aren’t great at speaking. And others can be very entertaining or very well known, but don’t really have anything new, interesting or relevant to say any more. There were some grumbles last year at the Festival of Education that one extremely well-known education speaker was flown in at vast expense and was frankly a bit ‘meh’.

I went to two events on social mobility recently – one had a panel of young white, entrepreneurial, middle class, mainly men who spoke of their experience of trying to create a more socially mobile environment for students through the various charities and social enterprises they had set up. They were really enthusiastic, obviously wanted to make a change for the better and were consciously able to use their place of privilege in society to do so. But I felt a bit like they had a very them-and-us view of the world and that they ticked off a great list of boxes, almost saying, “it’s okay guys, we’ve got this”. I wanted more enquiry, more challenge. The other event I attended had a panel that was well-balanced with regards age, social class, race, experience, and included people from education, business, social care and other sectors. It also included people young and older people who felt they had been able to be socially mobile and those that felt they had not. I felt truly stimulated and that I had learned a lot from the second panel. My eyes were opened and I was left feeling uplifted but also thinking about some really uncomfortable truths about my own society and my place in it in relation to others. That, for me, is a good balanced panel and a good experience.

After finding this balance, a good event organiser must almost choreograph the dance of themes, issues, ideas, take-aways and calls for action that will take place on the stage in front of participants. Furthermore, a good event often needs to be both accessible to anyone with a passing interest and simultaneously stimulating to people who have been living and breathing the issues for years. If you are serious, you need then to both go hunting and to choreograph what you bring into the mix.

Social responsibility and amazing opportunity

There are so many situations where we have a social responsibility to be self-aware and aware of the context within which we are operating. I mentioned it earlier, in some situations I speak loudly and often. Therefore, I need to be aware of those that don’t and listen out for them. I need to know when I can speak up for others and I need to know when to shut up. As a parent governor for example, I had to perform the excruciatingly difficult balancing act of being a representative from the parent body but not a representative of the parent body. I had to look out for the interests of all children and that included my children but my frame of reference should never be through my children but rather all children belonging to the school community.

I often tie myself in knots with these kinds of levels of awareness. I feel the same awareness about my class, gender, ethnicity, sexual orientation, my age and more. I don’t always get it right. In fact, a lot of the time, I feel that we are all trampling about stepping on each other just by virtue of our attempts to not do precisely that. And so I feel that the organisers of the Festival of Education are going to face the same difficult task of making way for the many voices, issues, interests and debates that need to be heard. And they have a social responsibility and an amazing opportunity to make this as balanced, fair, interesting, challenging and inclusive as possible. To the organisers I say, you made a good start with the initial self-selection but I know you are serious, so happy hunting!